Lakeside Plumbing & Gas
Phil's team has kept the same customers coming back for over a decade — from leaking taps to gas emergencies handled the same day.
Stacey is specifically named for her calm, helpful response when taking emergency calls, which suggests the business is set up to manage stress properly from the first point of contact, not just once the plumber arrives. With around 23 years of active trading and GST registration, this looks like a mature, established local operation rather than a newer entrant; if you're in the Joondalup area and want one number to cover both plumbing and gas work including emergencies, it's worth confirming their service radius and typical availability before you're in a crisis.
Their work
What it's like working with them
Based on a sample of Google reviews (156 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Lakeside Plumbing & Gas
Phil leads the team at Lakeside Plumbing & Gas, and reviews specifically name him for his professional, ethical approach and transparent communication from the first booking call right through to job completion. Stacey handles the front-of-house side — at least one customer singles her out for being genuinely helpful when fielding a plumbing emergency over the phone, which matters when you're stressed and just need someone to take charge. The business covers the full spectrum of plumbing and gas work: blocked drains cleared with modern diagnostic equipment, burst pipe repairs, gas leak emergencies, and sewer line issues caused by tree root intrusion. Same-day and same-afternoon response appears across multiple reviews, which suggests they've structured the business to handle urgent callouts rather than just scheduled maintenance work. With roughly 23 years of operation, this isn't a new crew still finding their feet — several customers mention keeping their number on file for future jobs rather than shopping around again. They suit homeowners who want a single plumber to handle everything from a dripping tap to a gas emergency, without needing to find a different contractor for different trades.
Best for: same-day plumbing and gas emergencies in the Joondalup area, long-term residential maintenance across both plumbing and gas trades, and drain or sewer issues requiring modern diagnostic equipment.
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Claim This Profile — Free →Common questions about Lakeside Plumbing & Gas
Does Lakeside Plumbing & Gas handle same-day emergency callouts?+
Multiple customers in the review sample mention same-day or same-afternoon arrivals for urgent jobs including burst pipes and gas leaks. Stacey is specifically named for handling emergency calls helpfully over the phone, suggesting the team is geared toward urgent response rather than bookings-only scheduling. That said, availability will vary by day and season — it's worth calling directly to confirm current response times for your situation. Having their number saved in advance, as several customers recommend, seems like sensible preparation.
Does Lakeside Plumbing & Gas do gas work as well as plumbing?+
Yes — gas work is explicitly part of their offering, reflected in both the business name and customer reviews that mention gas leak callouts being handled promptly. They appear to hold the relevant licensing to perform gas work in WA, which is a separate credential from standard plumbing. At least one long-term customer mentions using them across a decade for both gas and plumbing jobs on the same property. If your job involves gas fitting or appliance connection rather than just leak response, confirm the scope directly before booking.
Who runs Lakeside Plumbing & Gas and who will turn up to my job?+
Phil is named in reviews as the principal and is praised specifically for his professional and ethical approach. Stacey handles the booking and phone side and is mentioned by name for her composure and helpfulness during stressful emergency calls. Reviews reference 'the team' arriving rather than a sole operator, so it's likely you'll get one of their plumbers rather than Phil personally on every job. If it matters to you who attends, it's worth asking when you book.
What areas does Lakeside Plumbing & Gas service?+
The business is based in Joondalup, WA, which positions them well for the northern Perth corridor. Reviews don't specify an exact service radius, so coverage of surrounding suburbs isn't confirmed from the data available here. Given they've been operating in the area for around 23 years, they likely have established runs across nearby suburbs, but it's worth confirming your postcode when you call — especially for time-sensitive emergency work where travel distance affects response time.
What kinds of plumbing jobs do customers most often use them for?+
From the reviews sampled, the most commonly mentioned jobs are blocked drains (including tree root intrusion in sewer lines), burst pipes, gas leaks, and general leaking tap repairs. They use diagnostic equipment for drain and sewer work, which one customer specifically notes helped identify and resolve the issue efficiently. Several customers describe using them repeatedly over many years for a mix of routine and emergency work on the same property. This suggests they're suited to being a single ongoing contact for residential plumbing rather than a specialist for one narrow job type.