North Shore Pools and Landscaping
Steve Hood takes on pool builds other contractors called impossible — and delivers them on budget.
The reviews that go into most detail specifically praise the absence of budget surprises and the consistency of communication, with multiple homeowners describing the process as more seamless than they expected for a build of that complexity. The sample is small, so there's limited basis for sweeping claims, but the detail in the longer reviews — specific mentions of site cleanup, daily updates, and landscaping integration — suggests these aren't surface-level compliments. If you're planning a complex or non-standard build, it's worth asking Steve directly about current lead times before committing, as one reviewer noted difficulty getting a response during a busy period.
Their work
What it's like working with them
Based on a sample of Google reviews (10 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About North Shore Pools and Landscaping
Steve Hood leads this family-run pool and landscaping company, with wife Mandy handling client communication — a division of labour customers specifically credit for keeping builds organised and stress-free. Where Steve's edge is most apparent is with builds other contractors have declined: reviewers describe him taking on awkward lot shapes, challenging engineering constraints, and non-standard configurations that competitors labelled impossible or cost-prohibitive. Rather than presenting a fixed product, he opens with 3D planning sessions that let homeowners visualise the finished space before any ground is broken, and he folds in landscaping, fencing, plant selection, and garden bed sizing as part of a single coordinated scope. Tradespeople on site are described as handpicked, with one reviewer noting the crew cleaned up and hosed down the driveway each afternoon — a detail that speaks to how the job is managed day-to-day, not just at handover. The business is firmly residential and owner-operated, which means Steve and Mandy are personally accountable for each project rather than delegating client relationships to sales staff. They're best suited to homeowners who want the pool and the surrounding outdoor area designed as one cohesive result, particularly where the site presents complications.
Best for: complex or non-standard residential pool builds on constrained sites, homeowners wanting pool and landscaping designed as a single integrated project, and families looking for an owner-operated builder who manages all trades directly.
Location
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Claim This Profile — Free →Common questions about North Shore Pools and Landscaping
What makes North Shore Pools and Landscaping different from other pool builders?+
The most consistent theme across reviews is that Steve Hood takes on builds that other contractors have turned down as too difficult or too expensive — particularly properties with awkward shapes, small frontages, or unusual engineering requirements. He also integrates landscaping, fencing, and garden design into the pool scope rather than leaving homeowners to coordinate those separately. The business is family-run by Steve and Mandy, meaning clients deal directly with the owners rather than being passed between sales staff and site supervisors.
What areas does North Shore Pools and Landscaping service?+
The business is based in Beldon, WA, and completed reviews reference suburbs including Karrinyup. Beyond that, the review sample doesn't specify a service radius. It's worth confirming your suburb directly with Steve before progressing to a quote, particularly if you're outside the northern suburbs corridor.
How does the design process work before construction starts?+
Based on reviewer descriptions, Steve starts with a site visit and a joint discussion about what the homeowner has in mind, then develops a 3D plan that lets you visualise the finished result before any decisions are locked in. This planning stage covers not just the pool shell but landscaping elements, colour choices, fencing, and garden bed layouts. Multiple reviewers credit this process with making the final decisions much easier and helping them avoid costly changes mid-build.
Do customers report any issues with pricing or unexpected costs?+
Several of the more detailed reviews specifically mention that the final cost came in as quoted with no unexpected expenses along the way — one reviewer described this as a key reason they'd recommend the business. That said, with only 10 total reviews to draw from, this is a limited sample. It's still worth asking Steve for a fully itemised quote and clarifying what the scope covers before signing anything.
How responsive is the team during and after the build?+
During active builds, multiple reviewers describe regular updates from Steve and Mandy, noting they always knew what was happening the following week and which tradespeople would be on site. One reviewer noted that even garden bed sizing and plant recommendations were proactively handled. One review in the sample did describe difficulty getting a follow-up response at the quoting stage during a busy period, so if you're in early contact, it may be worth following up by phone if email goes unanswered.