Azure Pool Services
Fixed a customer's pool cleaner for $10 instead of selling them a new one.
Tony is named specifically for major equipment overhauls and Raef for green pool recovery, which suggests the team has distinct strengths worth asking about when you call. The 68 total Google reviews and eight-plus years of operation give a reasonable baseline of confidence, but because we could only analyse a small sample, it's worth asking Azure directly about availability, service area reach, and whether the person best suited to your job — Tony for installs, Raef for water treatment — is available for your timeline.
Their work
What it's like working with them
Based on a sample of Google reviews (68 total)
“replaced our entire pool system for a fabulous price”
What they help with
Based on what their customers hired them for
How they stack up
Context from 157 pool maintenances in Joondalup
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Azure Pool Services
Tony and Raef (also spelled Raif in some reviews) run Azure Pool Services, with Tony handling full system replacements and upgrades — including pumps, jets, waterfalls, and colour-changing lights — while Raef is the name customers mention for pool cleaning and water treatment, particularly green pool recovery. What stands out from early reviews is a willingness to repair rather than upsell: one customer walked in expecting to buy a new Dolphin robotic cleaner and left with their old one fixed for $10, with no pressure to purchase chemicals they didn't need. For homeowners dealing with neglected or ageing pools, Tony's approach to full system overhauls seems geared toward efficiency — one reviewer described a complete pool system replacement completed within a single morning, from quote to finish in under a week. As a sole trader operation, the team is small but the reviews consistently note that the people doing the work are the people who actually know what they're doing. Azure also retails Dolphin pool cleaners and pool chemicals on-site, making it a practical one-stop option for both service calls and product needs in the Greenwood area.
Best for: full pool equipment overhauls in older residential pools, green pool recovery and water treatment, and Dolphin robotic cleaner repairs where a replacement quote elsewhere seems excessive.
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Claim This Profile — Free →Common questions about Azure Pool Services
Who actually does the work at Azure Pool Services?+
Based on the reviews we've seen, two names come up: Tony, who appears to handle major equipment jobs like full pool system replacements including pumps, jets, waterfalls, and lighting, and Raef (sometimes spelled Raif), who is mentioned for hands-on pool cleaning and green pool recovery. As a sole trader business, the team is small, which reviewers seem to appreciate — you're dealing directly with experienced people rather than a rotating roster of subcontractors. It's worth confirming when you book which person will be handling your specific job.
What do customers say about Azure Pool Services' pricing?+
Pricing feedback in the reviews we analysed is consistently positive. Tony is described as completing a full pool system replacement 'for a fabulous price,' and Raef is noted for green pool cleaning 'at a reasonable price.' Perhaps most telling, one customer walked in expecting to buy a new Dolphin cleaner and left with their existing unit repaired for just $10 — with no pressure to buy chemicals they didn't need. That kind of honest approach to pricing is mentioned by more than one reviewer, which is worth noting when comparing quotes.
Does Azure Pool Services sell pool equipment and cleaners, or just provide services?+
Azure operates as both a service provider and a retail outlet. Reviews specifically mention Dolphin robotic pool cleaners as something they stock and service, and customers can also purchase pool chemicals in-store. This dual setup means you can potentially handle both a service call and product purchase in one visit. If you're looking to buy a Dolphin cleaner, it's worth calling ahead to confirm current stock and whether your existing unit might be repairable before committing to a new purchase.
Can Azure Pool Services handle a pool that's turned green and hasn't been maintained?+
Based on the reviews available, yes — Raef is specifically mentioned by name for green pool recovery, described as cleaning out sludge and leaving a pool 'crystal clear' while also providing expert advice on ongoing maintenance. The reviewer noted the pool stayed clear afterward and planned to return for future work. If your pool has been neglected or turned green over winter, this appears to be a job they take on regularly. Contact them directly to get a quote based on the severity of your pool's condition.
How quickly can Azure Pool Services turn around a job once booked?+
One reviewer describes a notably fast turnaround: from first meeting Tony to receiving a quote and having a complete pool system replacement finished was under a week, with the work itself done in a single morning. Reviews don't support this as a guaranteed standard across all job types, and we only have a small sample of reviews to draw from, so it may reflect how Tony approaches equipment jobs specifically. For time-sensitive situations, it's worth calling directly to ask about current lead times and whether your job type can be scheduled quickly.