Vortex Pool Solutions
Erfan personally sourced below-retail pool equipment and cleared multiple 'completely green' pools end-to-end.
The small sample makes it hard to draw firm conclusions about consistency across different job types, but the pattern of customers naming him personally, describing specific equipment he sourced, and crediting him with post-job support suggests a hands-on working style rather than a send-a-technician model. If you're weighing this business, it's worth asking directly whether he's available for your timeline given he operates solo — and confirming whether your job type (repair vs routine maintenance) fits his current workload.
Their work
What it's like working with them
Based on a sample of Google reviews (44 total)
“let down by two different pool companies before finding Vortex Pool Solutions”
What they help with
Based on what their customers hired them for
How they stack up
Context from 157 pool maintenances in Joondalup
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Vortex Pool Solutions
Erfan, the sole operator behind this business, handles everything from green pool rescues and pump replacements to full filtration system overhauls — the kind of end-to-end jobs where diagnosis, sourcing parts, and installation all need to happen in one visit. What reviewers consistently flag is his ability to source quality equipment — including specific units like the Vapure V25 chlorinator and Zodiac FloPro — at prices noticeably below retail, which matters when a pump replacement can otherwise blow out a maintenance budget. He's not just a fixer: multiple customers mention him walking them through what he's doing and why, answering follow-up questions even after the job is wrapped up, which suits homeowners who want to understand their pool rather than just pay for a visit. As a sole trader with roughly five and a half years operating in the Landsdale area, he works residential pools and appears to focus on the kind of neglected or failing setups — severely green water, ageing filtration — that need more than a routine service call. For homeowners who've been let down by larger pool companies, the owner-operator model means the same person who quotes the job is the one doing the work.
Best for: reviving severely neglected or green pools, pump and filtration system replacements where equipment sourcing is part of the job, and homeowners who want an owner-operator rather than a rotating roster of technicians.
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Claim This Profile — Free →Common questions about Vortex Pool Solutions
Who actually does the work at Vortex Pool Solutions?+
Erfan is the sole operator and does all the work himself — there's no team of technicians. Reviewers consistently name him by name and credit him personally with the results, from diagnosing failing filtration to sourcing and installing replacement equipment. This means you get the same person quoting and completing your job, which several customers cited as a key difference from larger pool companies. The trade-off is that his availability depends entirely on his schedule, so it's worth checking lead times before booking.
Can Vortex Pool Solutions fix a pool that's completely green?+
Yes — multiple reviewers specifically mention bringing in Erfan to deal with severely neglected pools described as completely green and murky. In those cases he's handled the full process: water treatment, equipment inspection, and pump or filtration upgrades where needed. One customer had a pump replaced alongside the chemical treatment, ending up with water described as crystal clear. If your pool has been neglected for a season or more, this appears to be a job type he regularly takes on.
Does Vortex Pool Solutions supply pool equipment as well as labour?+
Based on reviews, Erfan sources and supplies equipment directly rather than asking you to procure it separately. Reviewers mention specific units — including the Vapure V25 chlorinator and Zodiac FloPro — obtained at prices described as well below commercial rates. This bundled supply-and-install approach appears to be part of how he structures jobs, which can simplify the process for homeowners who don't want to manage parts sourcing themselves. It's worth confirming availability of specific equipment for your job when you contact him.
What areas does Vortex Pool Solutions service?+
The business is based in Landsdale in Perth's northern suburbs. Reviews don't explicitly list a full service radius, so it's best to confirm directly whether your suburb is within his regular travel area. As a sole trader, travel time is a real factor in his scheduling, so homeowners in the broader northern corridor are likely a better fit than those in distant southern or eastern suburbs.
What do customers say about Erfan's communication and after-service support?+
Communication is one of the more frequently mentioned positives across the sample reviews. Customers describe him responding to questions after he's already left for the day, walking through what he's doing during visits, and offering guidance on how to maintain their pool going forward. One reviewer noted he answers questions 'even though he's home already,' which stood out as unusual compared to their previous pool service experiences. If clear explanations and accessible follow-up matter to you, this appears to be a genuine strength based on what customers describe.