RAW Roof Restoration and Gutters
Troy regularly spots problems other crews would miss — cracked tiles, poor gutter falls — and fixes them on the same visit.
That kind of proactive eye is worth asking about directly when you get a quote: find out whether a basic inspection is included or whether it costs extra. Sharon's name comes up independently as the person managing communication, which matters for a trade where weather delays are common and silence from a contractor is genuinely stressful. The sample size is small enough that you should read the full 61 reviews on Google before committing, but nothing in what we reviewed raises a caution.
Their work
What it's like working with them
Based on a sample of Google reviews (61 total)
“noticed some cracked tiles that had been siliconed and replaced them”
“Troy and his son were quiet and considerate and tidied up after the job”
“Love the colour and workmanship”
What they help with
Based on what their customers hired them for
How they stack up
Context from 174 waterproofings in Joondalup
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About RAW Roof Restoration and Gutters
Troy leads this roof and gutter operation out of Joondalup, with his son working alongside him on jobs — a setup that keeps crews small and accountable. Customers flag Troy specifically for noticing problems beyond the original scope: cracked tiles that had been bodged with silicone, gutter falls that weren't quite right, things a less attentive crew would walk past. The admin side is handled by Sharon, who earns repeated mentions for proactive communication around scheduling and delays — particularly useful in Perth's storm season when roofing jobs get shuffled. The work spans full roof restorations on tiled roofs, gutter and downpipe replacement, and ridgeline repairs, so they can handle a job from surface coating through to drainage in a single engagement rather than requiring separate trades. Their approach suits homeowners who want a tidy site at the end of the day — multiple reviewers specifically note the cleanup — and those who've inherited a poorly maintained roof and want a complete assessment rather than a patch job.
Best for: full tiled roof restorations combined with gutter replacement, homeowners who want a crew that flags hidden damage proactively, and jobs where clear communication around scheduling is a priority.
Location
Often needed together
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Claim This Profile — Free →Common questions about RAW Roof Restoration and Gutters
What specific roof and gutter work does RAW Roof Restoration and Gutters handle?+
From the reviews we analysed, Troy's team covers full tiled roof restorations, gutter and downpipe replacement, roof ridgeline and bedding repairs, and cracked tile replacement. They also correct drainage issues like poor gutter falls during the course of a job, rather than leaving those for a separate visit. The business name and Google category both indicate roofing contractor as the primary focus, so they're set up for whole-of-roof jobs rather than minor spot fixes. If you have a specific task in mind — say, just a broken tile — it's worth calling to confirm minimum job scope.
How does RAW handle scheduling and communication, especially around weather delays?+
Sharon is mentioned by name in reviews as the person managing admin and customer updates, specifically praised for keeping homeowners informed when storm activity pushed jobs back. Given that RAW operates in Perth's northern suburbs where summer storms can disrupt roofing schedules unpredictably, having a dedicated point of contact for updates seems to be a deliberate part of how they run the business. Reviews suggest you're unlikely to be left wondering where the crew is. When booking, it's worth asking for Sharon's direct contact so you have a clear line if your slot needs to shift.
Does Troy only complete what was quoted, or will he flag other roof issues he spots on the day?+
Multiple reviewers specifically noted that Troy identified problems beyond the original job scope — including silicone-patched cracked tiles and gutter falls that were directing water incorrectly — and addressed them during the visit. This appears to be an active part of how he works rather than an occasional occurrence. It's worth asking at the quote stage whether a broader roof inspection is included, or whether additional items found on the day are quoted separately before work proceeds. Customers in the sample praised this approach rather than flagging it as scope creep.
What areas does RAW Roof Restoration and Gutters service?+
The business is based in Joondalup, which places them well for Perth's northern coastal suburbs and surrounding areas. Reviews don't specify exact service boundaries, so if you're outside the immediate Joondalup area — say, further south towards the CBD or east towards the hills — it's worth confirming coverage when you call for a quote. Roofing contractors in this region typically service a 30–50km radius, but confirm directly to avoid scheduling surprises.
Does the team clean up properly after the job?+
Site tidiness is mentioned explicitly in more than one review — customers noted that Troy and his son cleaned up at the end of the job, which for roofing work (broken tiles, old guttering, silicone debris) is a genuine practical concern. Reviews describe the team as quiet and considerate during the job itself, not just at the end. No reviews in the sample raised concerns about mess or leftover materials, though with only 5 reviews analysed it's a small window — the broader 61-review Google profile is worth checking for any exceptions.