East Lake Refrigeration and Air Conditioning
Chris shows up fast, diagnoses on the spot, and sees the repair through to completion without the customer needing to follow up.
That thread runs through multiple reviews across different equipment types, which is more meaningful than any single glowing write-up. The business is also notably willing to fit in urgent jobs that competitors have turned away, including peak-period requests just before Christmas. If your timeline is tight, it's worth calling early and being direct about urgency — at least two reviewers note the business is busy, so getting on the schedule promptly matters.
Their work
What it's like working with them
Based on a sample of Google reviews (12 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 257 air conditionings in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About East Lake Refrigeration and Air Conditioning
Chris — named directly in reviews — is the technician customers encounter most often, and he's praised specifically for diagnosing faults fast, explaining what's happening throughout the job, and following through on parts orders without the customer having to chase. The business covers a broader range of refrigeration and cooling equipment than most residential HVAC companies: split system air conditioners, caravan absorption fridges (including Jayco and Engel units), side-by-side household fridges, and older appliances that other repairers have given up on. That caravan fridge niche is worth noting — gas-system faults and jet cleaning are jobs many AC companies don't touch, and East Lake clearly handles them. With roughly 26 years of operation out of Argenton, the business works across both in-home service calls and workshop drop-offs, which is how they accommodated a caravan repair just before Christmas when other providers couldn't. Response times in reviews range from same-day attendance through to a clean eight-working-day turnaround for a warranty repair involving the manufacturer — suggesting they flex their workflow around parts availability rather than just queueing jobs. They suit homeowners who need someone to handle the diagnostic call, the parts sourcing, and the repair in one continuous thread rather than handing off between trades.
Best for: urgent fridge and air conditioning repairs where other providers are fully booked, caravan and portable fridge servicing including gas-system faults, and split system installations in residential homes.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about East Lake Refrigeration and Air Conditioning
Does East Lake Refrigeration and Air Conditioning handle caravan fridge repairs?+
Yes — and this appears to be a genuine specialty rather than an occasional job. Reviews mention Jayco Expanda caravan fridges and Engel portable fridges being serviced, including gas-system faults and jet cleaning on absorption units. The business accepts workshop drop-offs as well as home visits, which is how they handled at least one caravan repair. If your caravan fridge is running on gas and not cooling properly, this is worth a call.
How quickly can East Lake typically attend a callout?+
Several reviewers report same-day or next-day attendance, including one case where they arrived within an hour of being called. They've also taken on urgent jobs that other services had already turned away. That said, at least two reviews note the business gets busy, so if your situation isn't an emergency, calling ahead to book rather than assuming availability is the safer approach.
Who will actually show up to my job?+
Chris is the technician named directly in multiple reviews and is consistently praised for being knowledgeable, friendly, and keeping customers informed throughout the repair. At least one review also references a young technician on a caravan job who was described as friendly and efficient. The business appears to be a small operation rather than a large crew, so you're likely to deal with the same person across a multi-visit repair.
What do customers say about pricing?+
A handful of reviews mention pricing favourably — one calls it 'good prices' and another says 'good value.' No reviews raise concerns about unexpected costs or overcharging. That said, with only 12 reviews total, there's not enough detail to give you a specific price range — it's worth asking for a quote upfront, particularly for older or unusual appliances where parts sourcing can affect the total.
Does East Lake handle split system installations as well as repairs?+
Yes — one reviewer specifically mentions having a home split system replaced and praised the efficiency and professionalism from the initial inquiry through to final installation. Reviews also cover fridge repairs and caravan refrigeration, so the business operates across both installation and repair work rather than focusing exclusively on one. If you're replacing an existing unit rather than just repairing it, they appear set up to handle the full job.