Lake and Valley Air Conditioning
Brendan returned the morning after a Friday-night repair issue — and charged nothing extra.
That's meaningful for a sole trader operation where consistency lives or dies with one person. The most concrete test of his reliability appears in a detailed review where a refrigerant repair developed a secondary fault the same evening; Brendan responded to a Friday-night text, arrived at 8am Saturday, resolved the issue, and charged nothing extra. From 21 reviews covering roughly four years of trading, there are no recurring complaints about scheduling delays, pricing disputes, or work quality — the single 4-star review offers no criticism. Worth confirming directly: his availability window (he does take weekend calls, but that's not guaranteed to scale indefinitely as the business grows) and whether he services your specific area, given he's based in Summerland Point but has travelled to Umina Beach for at least one job.
Their work
What it's like working with them
Based on a sample of Google reviews (21 total)
“very competitive with his pricing”
What they help with
Based on what their customers hired them for
How they stack up
Context from 257 air conditionings in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Lake and Valley Air Conditioning
Brendan is the face and hands-on operator of Lake and Valley Air Conditioning, personally handling quotes, installs, repairs, and follow-up calls — which matters because you're dealing with the decision-maker directly, not a call centre. Reviews suggest he covers a broad scope of residential AC work: ducted system installations, split system installs, refrigerant leak diagnosis and repair, and routine servicing, including travel to areas beyond the immediate Lake Macquarie region (one customer noted he serviced a ducted unit at Umina Beach). What distinguishes his approach is a willingness to return for post-repair issues at no charge — one customer had a vibration develop the evening after a refrigerant fix and Brendan was on-site by 8am the following Saturday morning, refusing any additional payment. Customers most often mention clean worksites and no leftover mess as a specific callout, which is practical detail worth noting if you're having work done in a finished interior. He's suited equally to urgent repair jobs — including a Sunday callout mid-summer — and planned multi-unit installs where he brings a small crew for the heavier work. Pricing is consistently flagged as competitive without quality trade-offs, and he supplies products carrying what customers describe as strong warranties.
Best for: urgent split system or ducted AC repairs needing a fast weekend response, residential multi-unit installs where clean workmanship matters, and homeowners who want direct communication with the technician doing the work.
Location
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Claim This Profile — Free →Common questions about Lake and Valley Air Conditioning
Does Lake and Valley Air Conditioning do emergency or weekend callouts?+
Reviews suggest yes — at least in some cases. One customer had their reverse cycle unit fail mid-summer and Brendan came out on a Sunday. Another sent a text on a Friday night about a post-repair issue and had Brendan at their door by 8am Saturday. That said, this is a sole trader operation, so weekend availability isn't guaranteed to be unlimited. It's worth calling directly to confirm whether he can fit your timeline, particularly in peak summer periods.
What areas does Lake and Valley Air Conditioning service?+
The business is based in Summerland Point on Lake Macquarie, but reviews show Brendan is willing to travel beyond the immediate area. One customer specifically noted he came out to Umina Beach on the Central Coast for a ducted system service. If you're outside the immediate Lake Macquarie area, it's worth contacting him to confirm whether your location is within his current travel range, as coverage may vary by job type and availability.
What do customers say about pricing at Lake and Valley Air Conditioning?+
Pricing is one of the most frequently mentioned positives across the 21 reviews. Multiple customers independently describe his rates as competitive, reasonable, or great value — not just for installations but also for repairs and servicing. One customer accepted a quote on the spot after Brendan came out the next day, which suggests his pricing was competitive enough to not require shopping around. No reviews mention pricing concerns or unexpected charges.
Does Lake and Valley Air Conditioning handle both installs and repairs, or just one?+
Both. Reviews cover new split system installations, ducted AC installations, refrigerant leak repairs, reverse cycle system repairs, and routine servicing on existing ducted systems. One customer had two new systems installed and a third repaired in the same engagement. Brendan appears equally comfortable diagnosing faults on existing equipment as he is with fresh installs, which makes him a practical option whether you're upgrading or troubleshooting.
Is it Brendan himself who turns up, or does he send a crew?+
For most jobs it appears to be Brendan directly, and he personally handles quotes, which customers call out as reassuring. For larger installs — reviews mention two-unit jobs including 7.5kW systems — he brings a small team. Post-repair follow-ups and after-hours communication all appear to go directly through Brendan, so you're unlikely to be handed off to someone unfamiliar with your job mid-way through.