Blinds by Design Lake Macquarie
Marc personally caught a manufacturing fault mid-install and had a replacement fitted within the promised two weeks.
Two reviewers have come back for additional projects, which is a meaningful signal when the review pool is this limited. Two reviews raise reliability concerns — one about the showroom being closed during listed hours, one a more serious dispute involving an invalid ABN on a paid quote, delays beyond the promised window, and a complaint lodged with NSW Fair Trading — so if you're proceeding, confirm current trading details, get lead times in writing before paying a deposit, and verify the ABN at abr.business.gov.au.
Their work
What it's like working with them
Based on a sample of Google reviews (9 total)
“Our second time using Highline Blinds”
What they help with
Based on what their customers hired them for
How they stack up
Context from 253 curtains & blindss in Lake Macquarie
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Blinds by Design Lake Macquarie
Marc leads the on-the-ground work at this Lake Macquarie blinds and awnings operation, and reviews specifically credit him with punctual arrivals, proactive fault-spotting during installation, and following through on warranty replacements without prompting — useful traits when you're investing in motorised or large-format products. The business covers a broad product range including venetian blinds, motorised indoor blinds, Crimsafe security screens, outdoor cable awnings, and shutters, with several customers noting completed awning jobs over verandahs and balconies that involve more complex rigging than standard blind installs. A number of reviewers are repeat customers who've returned for second and third projects, which points to confidence in the finished product even if the review pool is thin. The business trades under the Highline Blinds name in several reviews, suggesting a rebrand or group relationship worth clarifying when you make contact. Operating from Belmont and GST-registered as a trust entity, it's been active for around 11 years — longer-running than many sole-trader competitors in the Hunter region. Given the small number of reviews available, it's worth asking upfront about current lead times and whether all components for your specific product are in stock before paying a deposit.
Best for: motorised and cable awning installs over balconies or verandahs, venetian and indoor blind supply and fitting, and homeowners who want a technician who proactively catches faults during installation.
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Claim This Profile — Free →Common questions about Blinds by Design Lake Macquarie
Who does the installation work at Blinds by Design Lake Macquarie?+
A technician named Marc is mentioned by name across multiple reviews and is specifically praised for arriving on time, identifying a manufacturing fault during installation, and arranging a replacement blind within the promised two-week window. Reviews don't confirm whether Marc is the sole installer or part of a larger team, so it's worth asking when you book whether he'll be handling your job. The business also trades under the name Highline Blinds in several reviews — worth clarifying when you call.
What types of blinds and awnings does this business install?+
Based on customer reviews and the business listing, the product range includes venetian blinds, motorised indoor blinds, outdoor cable awnings, motorised awnings, roller shutters, Crimsafe security screens, and plantation shutters. Several reviewers specifically mention large-scale awning installations over balconies and verandahs, including one that was described as 'quite tricky' due to the size and motorisation involved. If you have a non-standard opening or complex outdoor structure, it's worth describing this during the measure and quote to confirm they can accommodate it.
How reliable are their quoted lead times?+
This is worth verifying directly before you commit. Most positive reviewers say their blinds or awnings were ready and installed around the time promised. However, one review describes a significantly longer delay than quoted — around 10 weeks versus the 3–4 weeks promised — with limited communication during that period. That appears to be a single account rather than a consistent pattern across the available reviews, but given the small sample size it's sensible to ask for a written timeline when you accept a quote and confirm what happens if supply delays occur.
Does the business have a physical showroom I can visit?+
The business is listed as a home goods store in Belmont, NSW, which suggests a showroom or display space exists. However, two reviews mention arriving during listed opening hours and finding it closed without notice. Before making a trip, call ahead to confirm current trading hours — especially if you're travelling from elsewhere in the Lake Macquarie area. The reviews don't mention a consistent show-product catalogue, so bringing reference photos or measurements to your initial visit is a good idea regardless.
Is Blinds by Design Lake Macquarie suitable for a large or complex outdoor awning project?+
Based on the available reviews, yes — multiple customers have had large motorised awnings installed over verandahs and balconies, with one reviewer describing a particularly tricky job that was completed to their satisfaction. Two of these customers returned for additional awning projects, suggesting confidence in the outcome for larger installs. For complex jobs, confirm during the measure and quote that all required components will be ordered upfront, and get the expected completion date in writing before paying a deposit.