Platinum Window Tinting & car care
Chantelle once drove a waiting customer to a brewery — and picked him up when his D-Max was done.
From the 50 reviews we analysed, Chantelle stands out as the customer-facing anchor: multiple reviewers say they booked without getting competing quotes specifically because she answered their questions thoroughly upfront, and at least one notes she gave clear aftercare instructions to protect the tint's longevity. Ben's installation work is consistently described as precise and fast, with several jobs completed well under two hours. The business has been operating for around 14 years, which in a trade prone to short-lived operators is worth noting. When booking, it's worth confirming lead times — demand appears high enough that short-notice jobs occasionally require flexibility.
Their work
What it's like working with them
Based on a sample of Google reviews (79 total)
“my white 2year old triton was milky looking and they went above and beyond to make it shine again”
What they help with
Based on what their customers hired them for
How they stack up
Context from 253 window tintings in Lake Macquarie
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Platinum Window Tinting & car care
Chantelle and Ben run this family operation out of Morisset, with reviewers consistently splitting their praise between the two: Chantelle handles consultations, walks customers through tint grades and darkness options, gives clear aftercare instructions, and — in at least one memorable case — drove a waiting customer to a local brewery and picked them up when the job was done. Ben is the hands-on installer, praised for precision on everything from standard sedans to Sprinter vans and limited-edition performance cars. Their core work is automotive window tinting, but the business has expanded into paint correction, ceramic coating, clear coat application, headlight restoration, and full car detailing — making them a one-stop shop for customers wanting a vehicle refresh rather than just a single service. They're particularly well-suited to owners of new or cherished vehicles: multiple reviewers specifically mention trust as the deciding factor, with one noting they wouldn't let anyone else touch their car after a bad experience elsewhere. Pickup and drop-off is available for customers who can't leave their vehicle, and the team offers Afterpay and Zippay for those who need to spread the cost. The business sits in the Lake Macquarie area and draws customers from across the region who've been pointed their way by word of mouth and local Facebook recommendations.
Best for: new or cherished vehicles needing careful tinting and paint protection, owners wanting consultation before committing to a tint grade or ceramic coating, and customers in the Lake Macquarie region who prefer a family-run operator over a chain.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Platinum Window Tinting & car care
Who does the tinting and who handles bookings at Platinum?+
Chantelle manages the customer-facing side — consultations, explaining tint grades, booking, and aftercare briefings — while Ben handles the installation work. Reviews consistently name both and split their praise accordingly: Chantelle for her knowledge and patience in helping customers choose, Ben for the precision of the finished result. If you have specific questions before booking, Chantelle is the one to ask — reviewers note she's responsive even outside business hours.
What services does Platinum offer beyond window tinting?+
While window tinting is the core service, Platinum also does paint correction, ceramic coating (including on wheels and black plastics), clear coat application, full car detailing, headlight restoration, and tail light tinting. Several reviewers combined multiple services in a single visit — for example, having a car tinted and ceramic-coated at the same time. This makes them worth considering if you want a broader refresh rather than just a single treatment.
What do customers say about pricing at Platinum?+
Multiple reviewers describe the pricing as competitive or 'fairest in Lake Mac,' and the business accepts Afterpay and Zippay for those who want to spread the cost. One review flagged a higher-than-quoted price on a detailing job, so it's worth getting a written quote upfront, especially for detailing work where scope can shift. Tinting jobs appear to be more consistently priced based on the volume of positive price mentions.
Can Platinum pick up and drop off my car?+
Yes — several reviewers mention that Chantelle or Ben collected their car from home and returned it when the work was done. At least one reviewer also notes that Chantelle drove them to a local venue to wait while their vehicle was being worked on. It's worth confirming availability when booking, as this may depend on their schedule and your location within the Lake Macquarie area.
How long does tinting typically take at Platinum?+
Based on review mentions, most tinting jobs are completed within a few hours, with some reviewers noting the work was done in under two hours. Detailing work takes longer — one reviewer mentioned their car was held for several days for a full detail, so timelines depend heavily on the service. If you need the car back by a specific time, it's worth discussing this when you book.