Lomond Windows & Doors Launceston
Three generations of installers named by customers for precision work on complex whole-house retrofits across Tasmania.
Named staff members repeatedly appear in reviews: Jamie and Ed for getting the specification right before manufacture, Matt and Darren for the install quality, and the office team (Nicole, Bella, Christine) for keeping communication tight throughout. One reviewer spending $50,000 did report difficulty getting warranty callbacks for seal and alignment issues, and a separate detailed review described inadequate site protection during installation before the owner intervened to resolve it — both were isolated accounts, and in the latter case the customer updated their review after Jamie addressed the problems directly. A practical tip: when booking a whole-house replacement, confirm in writing how post-installation adjustments are handled, since the reviews show Lomond does respond when issues are escalated but the process isn't always initiated automatically.
Their work
What it's like working with them
Based on a sample of Google reviews (57 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 267 garage doorss in Launceston
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Lomond Windows & Doors Launceston
Lomond Windows & Doors specialises in full-home uPVC double-glazed window and door retrofits, manufacturing their own products and handling installation in-house — a combination that several customers specifically called out as simplifying the process. Jamie, the owner, is frequently mentioned as the face of the showroom and quote process, praised for deep product knowledge and a willingness to problem-solve when other suppliers said something 'wasn't possible.' Ed handles measure-and-quote visits and is noted for catching specification errors before they become installation problems. On the tools, Matt and Darren are the installers named most often, with Matt in particular praised for precision work and keeping sites clean. Nicole, Bella, and Christine cover office communications and are consistently described as responsive — multiple reviewers mention quote revisions turned around within the hour. The business suits homeowners undertaking whole-house replacements in existing (often older) homes, where irregular frames and heritage aesthetics create complexity; several reviews describe crews adapting on the fly to building quirks without pushing extra costs.
Best for: whole-house window and door replacement in older or heritage Tasmanian homes, homeowners wanting acoustic glazing to block traffic or industrial noise, and renovation projects where a single manufacturer-installer is preferred for accountability.
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Claim This Profile — Free →Common questions about Lomond Windows & Doors Launceston
Does Lomond manufacture their own windows and doors, or are they a reseller?+
Lomond manufactures their own uPVC double-glazed windows and doors and also handles installation with their own crews. Multiple customers specifically noted this as a practical advantage — one point of contact from quote through to the finished job, and no finger-pointing between a supplier and a separate installer if something needs adjusting. It also means the person who designed your specification can be held directly accountable for how the product performs.
What areas does Lomond Windows & Doors cover from their Launceston base?+
The business is headquartered in Invermay, Launceston, and reviews suggest they service a broad area of Tasmania including the northwest (a reviewer mentions a 'NW branch' rep named Brandan) and remote locations — one customer noted the install crew travelled to their remote property and worked in difficult weather without complaint. Confirm your specific location when requesting a quote, particularly if you're outside greater Launceston.
How long does the process take from quote to installation?+
Based on customer reviews, the quote itself typically arrives within a few days of an on-site visit, with quote revisions often turned around the same day. Lead time from deposit to installation varies — one customer waited around two months, while another was pleasantly surprised the job was completed in half the quoted timeframe. Lomond has also adjusted manufacturing and delivery schedules to accommodate customer renovation timelines, so it's worth discussing your deadlines upfront.
What do customers say about Lomond's pricing?+
Reviews describe the pricing as 'competitive' and 'extremely reasonable,' though project values mentioned range from single windows up to whole-house replacements costing $38,000–$50,000, so context matters. One reviewer compared Lomond against several other manufacturers before choosing them. One caution flagged in reviews: paying by phone attracts a credit card surcharge, so ask about payment method options before finalising.
How does Lomond handle issues that come up after installation?+
The pattern across reviews is that post-installation problems do get resolved, but the process works best when you communicate directly and escalate to Jamie (the owner) if needed. Several customers describe alignment adjustments, fitting tweaks, and follow-up visits being handled promptly once raised. A small number of reviewers noted they had to chase up callbacks, so it's worth confirming at the end of your installation what the process is for reporting any issues in the settling-in period.