Launceston Locksmiths
Kerry called a customer back after booking just to tell them how to open their safe without him — saving them the call-out fee entirely.
That's the most practically useful thing to know before calling: you're unlikely to be upsold. Across those 50 reviews, emergency lockout response times of under an hour appear frequently, and several landlords and property managers name him as a standing go-to, which suggests he's reliable enough for repeat professional use. Three reviews raise concerns ranging from a screen door toggle that wasn't fully resolved to a dispute over communication on a rental job — none of these represent a clear pattern at the volume that would indicate a structural problem, but if your job involves a complex multi-part repair on a security door, it's worth asking upfront whether all components will be on the van before the visit.
Their work
What it's like working with them
Based on a sample of Google reviews (64 total)
“He phoned on approach on Monday and dealt with the back door issue in no time”
What they help with
Based on what their customers hired them for
How they stack up
Context from 244 locksmiths in Launceston
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Launceston Locksmiths
Kerry runs Launceston Locksmiths as a sole operator and is the face behind virtually every job — rekeying residential locks, replacing door cylinders, opening digital safes, cutting emergency replacement keys, and repairing garage doors when the situation calls for it. What distinguishes him from the category average is a pattern reviewers repeatedly single out: he actively talks customers out of unnecessary work or more expensive products when a simpler fix will do, including calling one customer back after booking to tell them how to open their safe without him attending at all. He's comfortable across residential, rental, and small-business jobs, and several property managers and commercial clients appear among his repeat customers. Response times are a genuine strength — multiple reviews document arrival within 25–60 minutes for urgent callouts, including Sunday visits where he offered a Monday return to spare the customer after-hours fees. Kerry has been trading for roughly 13 years, which means he's worked on the full range of older Launceston housing stock — stubborn deadbolts, worn cylinders, non-standard garage mechanisms — rather than just cookie-cutter new-build hardware. He's GST registered, so landlords and businesses can claim invoices without issue.
Best for: urgent residential lockouts needing a fast same-day response, rekeying rental properties between tenancies, homeowners who want straightforward advice without upselling, and small businesses needing safe or commercial lock work in the Launceston area.
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Claim This Profile — Free →Common questions about Launceston Locksmiths
How quickly does Launceston Locksmiths respond to emergency callouts?+
Multiple reviewers document Kerry arriving within 25 to 60 minutes for urgent jobs, including lockouts and emergency lock changes. At least one review mentions a Sunday callout where he offered to attend the same day. Response times will naturally vary depending on his current workload and location, so it's worth calling directly to get a realistic ETA before committing.
Does Kerry service rental properties and work with property managers?+
Yes — several reviews come from landlords and property managers, and at least one commercial client (O'Brien Glass Tasmania) mentions him by name as a regular contact. He's handled rekeying between tenants, emergency lockouts for rental occupants, and after-hours situations on behalf of owners who weren't on site. His GST registration also means invoices are claimable as a business expense.
What do customers say about pricing at Launceston Locksmiths?+
Pricing comes up positively in a large share of the 50 reviews we analysed — words like 'reasonable,' 'affordable,' and 'competitive' appear consistently across different job types. One reviewer specifically noted that Kerry recommended a cheaper product than what they'd originally chosen, and another mentioned he seemed mindful of a pensioner's budget. He doesn't publish a price list publicly, so it's worth getting a quote before the visit for larger jobs.
Can Kerry open or service safes?+
Yes — at least two reviews reference safe work specifically. One involved a digital safe at a business, where Kerry actually called the customer back after booking to walk them through self-access, avoiding a service call entirely. Another mentions two safes resolved 'quickly and effectively.' If your safe is a specialist or high-security model, confirm with him directly that it's within his scope before booking.
Does Launceston Locksmiths operate 24 hours a day?+
The business is listed as offering after-hours service, and several reviews confirm Kerry has attended on weekends and evenings. However, one reviewer noted that the 24/7 availability didn't apply when they called, so true around-the-clock availability isn't guaranteed. For very late-night or early-morning emergencies, call ahead to confirm he can attend rather than assuming availability.