Matrix Security Integration
Justin named personally by multiple returning customers for key cutting, remote advice, and genuine helpfulness.
The field team (Aidan, Jake, David, Elijah) draws specific praise for home security installs and repairs, with one customer explicitly noting work was left in proper working order — the kind of detail that matters if you've been burned by rushed jobs before. Fourteen reviews isn't a lot to go on, so it's worth asking them directly about their availability for your specific job type (counter key work vs. on-site security install) and whether Justin or another named tech will be handling it.
Their work
What it's like working with them
Based on a sample of Google reviews (14 total)
“key cutting skills are outstanding”
“very friendly and fast service”
What they help with
Based on what their customers hired them for
How they stack up
Context from 244 locksmiths in Launceston
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Matrix Security Integration
Justin is the name that comes up repeatedly across these reviews — customers credit him specifically with key cutting, car remote advice, and a working style that combines speed with genuine helpfulness rather than just getting the job done and leaving. Beyond the counter work, Matrix operates as a team: Ursula, Aidan, Jake, and David handled a full home security installation that drew praise for punctuality and product quality, while Elijah is called out separately for a repair job that was completed properly and left in perfect working order — a specific detail worth noting for anyone nervous about tradespeople who fix one thing and create another problem. Ali rounds out the named crew, mentioned alongside Justin for fast, affordable turnaround. The business name — Matrix Security Integration — signals a broader scope than a traditional locksmith: this is a company positioned to handle both the physical hardware (locks, keys, remotes) and integrated security installs, which explains the mix of quick counter jobs and multi-person residential security projects in the reviews. Based in Invermay, they appear to serve the Launceston area with a consistent team rather than rotating contractors. They're likely best suited to homeowners who want a single point of contact for both day-to-day key needs and larger security upgrades, rather than a mobile-only emergency locksmith.
Best for: walk-in key cutting and car remote advice with Justin, residential security system installations requiring a multi-person crew, and homeowners wanting a team they can return to for both small and larger security jobs.
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Claim This Profile — Free →Common questions about Matrix Security Integration
Who will actually show up to do the work at Matrix Security Integration?+
Reviews name several team members across different job types. Justin is most frequently mentioned for counter work like key cutting and car remote advice. For on-site residential security jobs, customers have mentioned Ursula, Aidan, Jake, David, and Elijah by name. It's worth asking when you book which technician will be attending, since the team appears to specialise in different areas.
Does Matrix Security Integration handle full home security installs, or just key cutting?+
Both, based on reviews. One customer describes a multi-person team installing home security products, praising the communication and product quality. Others mention quick walk-in key cutting while they waited. The business name 'Matrix Security Integration' also suggests a broader security focus beyond traditional locksmithing. For larger installation projects, it's worth contacting them to confirm scope and availability.
What do customers say about pricing at Matrix Security Integration?+
Only one review mentions pricing directly — describing Justin and Ali as 'fast and affordable.' There's no pattern of price complaints or concerns across the 14 reviews available, but that's a small sample. Reviews don't mention this in enough detail to give you a reliable benchmark, so ask them for a quote upfront, especially for security installation work.
Does Matrix Security Integration service the broader Launceston area?+
The business is based in Invermay, which sits within the Launceston urban area. Multiple reviews reference 'matrix Launceston' specifically, suggesting that's their primary service territory. Reviews don't mention how far they travel for on-site jobs, so if you're outside central Launceston it's worth confirming your location falls within their service area before booking.
Are they reliable for turning up on time?+
One customer specifically called out that the team 'turned up on time' — noting it as something that impressed them, which suggests it stood out. A separate reviewer also praised 'prompt service' from Elijah. With only 14 reviews to draw from, this is a positive early signal rather than a statistically robust pattern, but there are no complaints about no-shows or delays in the available reviews.