The Experts Oz Pty Ltd
Troy's crew fits full ducted systems into existing homes and clears out the old units in one day.
Troy is the name that comes up most often, praised for quoting honestly and explaining technical details in plain words. Will handles sales and pre-install questions, while Paul and Mark are called out as first-class installers. The clean-up standard is a real pattern here, with customers repeatedly saying there was no dust or mess left behind. Most ducted installs are finished within a day, including removing old split systems. If you live in a two-storey or older home, reviews suggest they are comfortable with tight access and retrofit work. Ask for Troy or Will at quote stage if you want someone who will talk through brand and zone options properly.
Their work
What it's like working with them
Based on a sample of Google reviews (181 total)
“retrofitting a fully ducted system into a renovated house”
“recommended the perfect solution”
“not a spec of dust, fingerprints or mess”
“completed my ducted aircon system in a day”
What they help with
Based on what their customers hired them for
How they stack up
Context from 60 air conditionings in Logan
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About The Experts Oz Pty Ltd
Troy runs this family-owned crew, and his sons are part of the install team. You will deal with him or Will during quoting, and Paul and Mark lead the installs. They specialise in full home ducted systems, including retrofits into existing houses. Reviews show they remove old split systems in the same job and handle tricky two-storey layouts. They also take on related electrical work like downlights, ceiling fans, and switchboard fixes. Their work style is clean and fast, with many installs finished in a day. They walk you through the controls before they leave.
Best for: full home ducted retrofits into existing houses, two-storey and older homes, and same-day replacement jobs where old split systems need removing.
Location
Often needed together
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Claim This Profile — Free →Common questions about The Experts Oz Pty Ltd
Who will I deal with during my job?+
Troy typically handles initial quotes and site visits, while Will manages sales and pre-install questions. Paul and Mark are the install leads most praised by name. Troy's sons have also been part of the install crew on recent jobs.
Do they install ducted air conditioning in two-storey homes?+
Yes. Several reviews mention full ducted installs across two-storey homes and townhouses, with the crew finding ways to hide ducting, cables, and outdoor units. One customer said the result was spectacular despite a small two-storey floor plan.
Do they remove old split systems during a ducted install?+
Multiple customers confirm old split systems were removed on the same day as the ducted installation. One review also mentions the team arranged a carpenter to repair wall areas where old split units had been removed.
Can they handle electrical upgrades at the same time as the air conditioning work?+
Yes. Reviews mention ceiling fans, downlights, power points, outdoor lights, garage sensors, and a switchboard fix all being completed alongside air conditioning jobs. This makes them a practical option if you are doing broader home upgrades.
How quickly can they install a full ducted system?+
Many reviews say the entire ducted install was finished in a single day, including removal of old units and a full clean-up. Quoting is also fast, with some customers receiving their quote the same evening as the site inspection.