Mercury Appliances
Solo technician praised for fixing appliances others couldn't, but communication varies significantly between jobs.
From 27 Google reviewsRaj receives strong praise from some customers for professional presentation, punctuality, and solving complex appliance issues that other technicians couldn't fix. However, significant concerns emerge around communication, follow-up service, and accountability when jobs don't go smoothly, with customers reporting appliances being removed without clear timelines and additional charges for unresolved issues.
Their work
What it's like working with them
Based on a sample of recent customer reviews (27 total)
“The only one who was able to fix”
What they help with
Based on what their customers hired them for
How they stack up
Context from 46 appliance repairs in Logan
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Mercury Appliances
Raj operates Mercury Appliances as a solo technician specialising in appliance repair across Park Ridge. Customer feedback reveals a polarised experience — some praise his professional appearance, punctual service, and ability to solve problems other technicians couldn't fix, particularly with stovetops and chest freezers. However, other customers report significant concerns about follow-up service and accountability, with instances of appliances being removed without clear timelines and repeat call-out fees for unresolved issues. Reviews indicate he primarily handles warranty work and jobs sourced through online platforms like Hipages. His working style appears to focus on quick diagnostics, though communication and post-service support seem inconsistent based on the available feedback.
Best for: straightforward appliance repairs, customers who value professional presentation, and situations where other technicians have been unsuccessful.
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Claim This Profile — Free →Common questions about Mercury Appliances
What types of appliances does Mercury Appliances repair?+
Based on customer reviews, Raj handles repairs for dishwashers, stovetops, chest freezers, and inverter ovens. Some customers specifically mention he was able to fix appliances that other technicians couldn't repair. He appears to work on both warranty jobs and direct customer bookings through platforms like Hipages.
How do customers rate Mercury Appliances' communication?+
Communication appears to be inconsistent based on available reviews. While some customers praise the professional service, others report significant issues with follow-up communication, unclear timelines when parts are needed, and lack of proper appointment confirmations. This seems to be a particular concern when jobs become complicated or require multiple visits.
What do customers say about Mercury Appliances' pricing?+
The limited feedback mentions 'very reasonably priced' service, with one customer reporting a $150 call-out fee. However, some customers expressed concern about additional charges for return visits to address the same unresolved issue. Reviews don't provide enough detail about pricing across different types of repairs to give a comprehensive picture.
Does Mercury Appliances provide warranty on their repair work?+
Reviews don't specifically mention warranty terms for repair work. However, there are customer concerns about accountability when issues aren't resolved on the first visit, with reports of additional call-out fees being charged for the same problem. It's worth confirming warranty terms directly with the business before booking.