The Appliance Guys Brisbane
Recent customer feedback reveals concerning patterns with installation quality and missed appointments despite higher overall rating.
From 33 Google reviewsThe sample shows a troubling pattern of missed appointments, incorrect installations, and poor follow-up communication that stands well above normal baseline complaints. While this represents a small fraction of their total review base, the uniformity of negative experiences in our sample suggests homeowners should proceed with caution and perhaps seek recent references before booking.
Their work
What it's like working with them
Based on a sample of recent customer reviews (33 total)
“Unprofessional and unreliable”
What they help with
Based on what their customers hired them for
How they stack up
Context from 46 appliance repairs in Logan
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About The Appliance Guys Brisbane
The Appliance Guys Brisbane operates as both an appliance repair service and home goods store, handling both sales and installation work across Brisbane's southern suburbs. Based on the limited feedback available, their work spans kitchen appliances like ovens and rangehoods, though the sample reviews exclusively highlight installation challenges rather than traditional repair services. The business appears to handle both direct customer work and property management jobs, suggesting they work across residential and rental properties. However, the small sample of recent feedback reveals concerning patterns around communication breakdowns, missed appointments, and installation quality issues that potential customers should be aware of when making their decision.
Best for: homeowners willing to closely supervise installation work, customers who can be flexible with scheduling, and those seeking combined appliance sales and installation services.
Location
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Claim This Profile — Free →Common questions about The Appliance Guys Brisbane
What areas does The Appliance Guys Brisbane service?+
Based in Loganholme, they appear to service Brisbane's southern suburbs and surrounding areas. The reviews mention work for both direct customers and real estate agents managing rental properties, suggesting they cover a reasonable geographic area. However, you should confirm coverage for your specific location when booking as their exact service boundaries aren't clearly defined in available information.
Do they sell appliances as well as repair them?+
Yes, The Appliance Guys Brisbane operates as both a home goods store and repair service, handling sales, delivery and installation of appliances like ovens and rangehoods. Reviews mention them delivering and installing new units rather than just repairing existing ones. This dual approach means they can potentially handle your entire appliance replacement process from purchase to installation.
What do recent customers say about their service quality?+
The small sample of recent reviews we analysed raises significant concerns about installation quality, communication, and appointment scheduling. Multiple customers reported issues with incorrect sizing, missed appointments, and poor follow-up communication. While this represents only a fraction of their total reviews, the pattern is concerning enough that you should ask for recent references and confirm appointment details carefully.
Do they work with rental properties and real estate agents?+
Yes, reviews indicate they handle work for both direct customers and real estate agents managing rental properties. However, one review specifically mentioned poor communication with the real estate agent about installation issues, suggesting their property management workflow may need improvement. If you're a property manager, you might want to establish clear communication protocols upfront.