SMS Electrical Industries Pty Ltd
Joel's team explains electrical work clearly and often suggests safety upgrades beyond the original scope.
From 142 Google reviewsMultiple customers specifically mention how SMS identified and fixed safety issues they weren't even aware of, like upgrading circuit breakers during routine work. The business shows strong repeat customer loyalty, with several reviewers mentioning 3-4 years of ongoing service, suggesting consistent quality over time.
Their work
What it's like working with them
Based on a sample of recent customer reviews (142 total)
“final cost was exactly what they quoted”
“workspace was left spotless”
What they help with
Based on what their customers hired them for
How they stack up
Context from 53 electricians in Logan
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About SMS Electrical Industries Pty Ltd
Joel runs SMS Electrical Industries with a team that includes technicians like Lachlan and Lockie, specializing in comprehensive home electrical upgrades and new build installations. Reviews suggest they handle everything from major projects like complete electrical box upgrades and kitchen rewiring to smaller jobs like fan installations and appliance connections. Their approach stands out for detailed explanations of work being done and proactive safety suggestions - customers most often mention how Joel's team takes time to explain electrical issues and offer improvements beyond the original scope. They appear equally comfortable with emergency repairs (responding within hours to switchboard faults) and planned projects like solar installations and air conditioning work. The business seems well-suited for homeowners wanting thorough electrical assessments rather than quick fixes, with multiple customers noting how they upgraded safety components even when not originally requested.
Best for: comprehensive home electrical upgrades with safety improvements, new build electrical installations, emergency electrical repairs, and customers wanting detailed explanations of electrical work.
Location
Often needed together
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Claim This Profile — Free →Common questions about SMS Electrical Industries Pty Ltd
Does SMS Electrical handle emergency callouts?+
Yes, reviews show they respond quickly to electrical emergencies. One customer mentioned they attended within 2 hours for a power fault in the switchboard. Multiple reviews praise their prompt response times, suggesting emergency availability is a key part of their service offering.
What do customers say about SMS Electrical's pricing?+
Customers consistently mention competitive and transparent pricing with no surprise charges. Several reviews specifically state the final cost matched the original quote exactly. However, one customer complained about a $220 callout fee for a quick fix, so it's worth confirming their callout charges upfront for small jobs.
Who are the main technicians at SMS Electrical?+
Joel appears to be the owner who handles quotes and project management. Reviews mention team members including Lachlan and Lockie who do installations. Customers praise Lachlan specifically for being professional and giving helpful advice on additional electrical work around the home.
What areas does SMS Electrical cover from their Slacks Creek location?+
Reviews mention work in Springwood and various residential properties, but the specific coverage area isn't detailed in customer feedback. Given their Logan area base, they likely service the broader south Brisbane region, but you'd need to confirm coverage for your specific location directly with them.
Do they handle both small repairs and large electrical projects?+
Yes, reviews show they handle everything from quick appliance connections and fan installations to major projects like complete electrical box upgrades, kitchen rewiring, and new home electrical fit-outs. Multiple customers mention using them for both small ongoing maintenance and larger renovation work over several years.