The Plumbing Gang Loganlea - Plumber Logan
Team-based service where customers consistently name specific technicians for their different specialties and emergency response capabilities.
From 22 Google reviewsThe standout feature is their genuine 24/7 emergency service where phone staff actually guide customers through immediate steps like water shutoffs while dispatching technicians. Two negative reviews raise pricing concerns, with one customer calling a $900 charge for a nail in a pipe 'ludicrous', suggesting you should get quotes upfront since some customers found them less transparent about pricing than competitors.
Their work
What it's like working with them
Based on a sample of recent customer reviews (22 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 61 plumbers in Logan
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About The Plumbing Gang Loganlea - Plumber Logan
The Plumbing Gang operates as a team-based service with multiple technicians who customers frequently name in reviews - Ben handles complex diagnostics and leak detection, Heath specializes in drainage works and quotes, while Anthony, Jacob, and Mitch tackle emergency callouts and general repairs. They stand out for their 24/7 emergency response capability, with customers praising both their phone support for talking people through immediate steps like shutting off water, and their ability to coordinate major projects requiring excavation, movers, and landscaping when pipes collapse under houses. Reviews consistently mention their proactive communication system that sends real-time updates about technician locations and any delays between jobs. The business appears to focus heavily on residential emergency work and complex drainage issues, with several customers noting they succeeded where other plumbers couldn't help or wouldn't respond quickly.
Best for: emergency plumbing situations requiring immediate phone guidance, complex drainage issues and leak detection, and major projects requiring excavation or contractor coordination.
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Claim This Profile — Free →Common questions about The Plumbing Gang Loganlea - Plumber Logan
Does The Plumbing Gang really offer 24/7 emergency service?+
Yes, multiple customers confirm they responded to emergency calls on Saturday nights and provided phone guidance for immediate issues like water shutoffs. One customer specifically mentioned getting help 'after hours' when their house was about to flood, with staff calming them down and explaining what to do while dispatching a technician. The 24/7 service appears to be genuine based on these real customer experiences.
Which technicians work for The Plumbing Gang and what are they good at?+
Reviews name several technicians with different strengths: Ben handles complex leak detection and follows up on completed work, Heath specializes in drainage works and thorough quotes, while Anthony, Jacob, and Mitch handle various repairs and emergency callouts. Customers frequently mention technicians by name, suggesting consistent quality across the team rather than relying on just one person.
What do customers say about The Plumbing Gang's pricing?+
Pricing feedback is mixed - while most customers don't mention cost issues, two negative reviews specifically complained about high charges, with one calling a $900 fee for fixing a nail in a pipe 'ludicrous'. Another customer noted they were less upfront about pricing compared to other plumbers they contacted. It's worth getting a clear quote upfront given these concerns.
Can The Plumbing Gang handle complex plumbing projects?+
Yes, they've successfully managed major projects requiring coordination with other contractors. One customer praised how they organized movers, landscaping, and essential services when a pipe collapsed under a house, requiring concrete slab cutting and excavation. They also offer sewer CCTV inspections for council requirements and have handled jobs that other plumbers couldn't or wouldn't take on.