Classic Pools
Mark leads sales with accurate project estimates while installers Soren and Carlos receive consistent praise by name.
From 259 Google reviewsThe business specializes in modular pools that work around difficult site access, with several customers noting successful installations on steep or narrow blocks where concrete wasn't feasible. However, multiple recent reviews flag communication issues and dismissive service, particularly from Mark, suggesting inconsistent customer experience depending on timing and circumstances.
Their work
What it's like working with them
Based on a sample of recent customer reviews (259 total)
“Soren and his installation team were fantastic from start to finish”
“Classic Pools project managed the whole process so well”
What they help with
Based on what their customers hired them for
How they stack up
Context from 60 pool builders in Logan
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Classic Pools
Mark leads the sales team at this modular and above-ground pool specialist, with customers specifically praising his product knowledge and straightforward pricing approach. The business handles the full project management process including council approvals, excavation coordination, and connecting customers with recommended installers like Soren and Carlos who are frequently mentioned by name for professional installations. They focus heavily on modular pools that can work around difficult site access and steep blocks where traditional concrete construction would be challenging or expensive. Reviews consistently highlight their ability to deliver accurate timeline and cost estimates, with several customers noting projects completed within quoted timeframes and budgets, though some negative feedback centers on communication issues and post-installation support.
Best for modular pool installations on challenging sites with steep slopes or narrow access, above-ground pool replacements, and customers wanting full project management including council approvals and contractor coordination.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Classic Pools
What types of pools does Classic Pools specialize in?+
Classic Pools focuses on modular and above-ground pools rather than traditional concrete construction. Multiple customers mention choosing modular options for difficult sites with steep slopes or narrow access where concrete would be expensive or challenging. They offer both fully above-ground installations and partially in-ground modular setups with coordinated decking and fencing.
Does Classic Pools handle council approvals and project coordination?+
Yes, reviews consistently mention that Classic Pools manages the full process including council approvals, excavation coordination, and connecting customers with recommended installers and contractors. Several customers specifically praise this project management approach, noting they handled everything from permits to temporary fencing hire and final installation.
Who are the key people customers deal with at Classic Pools?+
Mark is the main sales contact frequently mentioned for product knowledge and pricing, while Carla also handles sales interactions. For installations, customers consistently praise Soren and Carlos by name for professional work and helpful service. Reviews suggest asking specifically for these installers when booking your project.
What do customers say about Classic Pools' pricing and timelines?+
Multiple customers report accurate cost estimates that matched final prices, with several noting projects completed on time and within budget. However, some negative reviews mention unexpected costs due to poor initial advice. Timeline estimates appear generally reliable, with customers reporting installations completed within quoted timeframes including one project ready for Christmas as promised.