Pool Pro Logan
Customers specifically praise their refusal to oversell chemicals, recommending only what pools actually need.
Shane the owner appears hands-on, sending experienced repair teams for complex equipment issues, while team member Adam gets individual praise for customer service. One negative review mentions pushy sales tactics, creating some inconsistency in the small sample we analysed.
Their work
What it's like working with them
Based on a sample of Google reviews (72 total)
“only recommend what you genuinely need”
“Adam from pool pro was awesome”
What they help with
Based on what their customers hired them for
How they stack up
Context from 8 pool maintenances in Logan
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Pool Pro Logan
Shane operates Pool Pro Logan with a team that includes experienced technicians Adam and others known for solving complex equipment issues. Based on customer feedback, they specialise in pool equipment repairs and replacements, with particular expertise in Kreepy Krauly automatic cleaners and pool pump installations. The business takes a consultative approach, with customers specifically praising their honest recommendations and refusal to oversell unnecessary chemicals or products. Their service model combines on-site repairs with ongoing customer education, teaching pool owners how to manage their own chemical balancing and maintenance between visits.
Best for: pool equipment repairs and replacements, Kreepy Krauly troubleshooting, customers wanting honest chemical advice without overselling, and pool owners who need equipment education alongside service.
Location
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Claim This Profile — Free →Common questions about Pool Pro Logan
What do customers say about Pool Pro Logan's pricing approach?+
Customer reviews specifically praise their honest approach to recommendations, with one reviewer noting they 'only recommend what you genuinely need, no upsell or overstating chemicals required.' Another customer mentioned they 'saved me heaps of dollars' on a pool pump replacement. However, one review did mention feeling pressured to buy products, so experiences may vary.
Who are the key staff members at Pool Pro Logan?+
Shane is the owner who appears to be hands-on with service delivery, with customers mentioning he sends experienced repair teams for complex problems. Adam is specifically praised by name for helpful customer service, particularly with chlorinator issues. Reviews suggest they have an 'A team' of experienced technicians for equipment repairs.
What types of pool equipment does Pool Pro Logan specialise in?+
Based on customer reviews, they have particular expertise with Kreepy Krauly automatic pool cleaners, pool pumps, and chlorinator systems. One customer specifically mentioned their team solved Kreepy Krauly problems and got it climbing pool walls properly. They also handle pool pump replacements and provide guidance on equipment settings and maintenance.