CBD Movers Brisbane
Multiple customers report having to help load their own belongings despite paying for professional service.
From 2,821 Google reviewsMultiple customers report significant delays, truck breakdowns, and having to assist their paid movers with the actual work. The most serious issue appears to be damage handling - customers describe broken furniture, wall damage, and deliberately concealed damage, followed by poor compensation offers and unresponsive customer service when seeking resolution.
Their work
What it's like working with them
Based on a sample of recent customer reviews (2,821 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 49 removalists in Logan
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About CBD Movers Brisbane
CBD Movers Brisbane operates as a removalist service covering Brisbane and surrounding areas, handling both residential moves and storage solutions. The company appears to run multiple teams simultaneously across different jobs, though this operational scale has created challenges with scheduling reliability and equipment availability. Several customers report last-minute time changes, truck breakdowns, and teams arriving hours late, suggesting strain on their logistics coordination. When teams do arrive, the service quality varies significantly - some crews work efficiently while others lack proper handling techniques for furniture and fragile items. The company offers storage services alongside moving, but customers frequently report having to assist with loading and unloading despite paying for full service.
Best for: customers prioritizing low cost over service reliability, and those with flexible schedules who can accommodate significant delays.
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What do customers say about CBD Movers' reliability?+
Recent reviews indicate significant reliability concerns. Multiple customers report last-minute scheduling changes, teams arriving 4+ hours late, and truck breakdowns on moving day. One customer was rescheduled three times in a single day, and another waited from 7am for a team that didn't arrive until after 11am. These delays appear to be a recurring operational issue rather than isolated incidents.
How does CBD Movers handle damaged items?+
Customer reviews suggest poor damage resolution practices. Examples include offering only $300 compensation for a $900 dining table, claiming pre-existing damage when customers dispute claims, and requesting impossible evidence like CCTV footage from inside homes. One customer reported deliberate concealment of damage to an antique sideboard, followed by months of back-and-forth before receiving inadequate repairs that caused additional damage.
Will I need to help the movers with my belongings?+
Several customers report having to assist with loading and unloading despite paying for full service. One customer's family had to help unload 'more than half the truck' and described this as 'ridiculous' given they were paying professionals. Another mentioned the process being 'too slow for purported professional removalists' when customer assistance was required.
What areas does CBD Movers Brisbane service?+
Based on their Loganholme location and customer reviews mentioning various Brisbane addresses, they appear to service the greater Brisbane area. However, reviews don't provide specific suburb coverage details, so you should confirm service to your particular locations directly with the company when booking.