Sunshine Security and Surveillance
Mushir and team maintain support relationships lasting 3-7 years with customers using them across multiple properties.
From 157 Google reviewsThe technical expertise shows in their product recommendations, with customers specifically praising their consultative approach of suggesting only necessary cameras rather than overselling systems. Only one communication complaint appears in the sample, where a callback didn't occur as promised, but this appears isolated given the overwhelming praise for responsiveness from established customers.
Their work
What it's like working with them
Based on a sample of recent customer reviews (157 total)
“extremely patient and kindly answered all my (many!) questions”
“they are phone call away with support required”
“cleaned after the installation”
“very reasonable price”
What they help with
Based on what their customers hired them for
How they stack up
Context from 48 security & cctvs in Logan
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Sunshine Security and Surveillance
Mushir leads the technical side with deep expertise in Hikvision and Bosch systems, while Alex and Afzal handle complex installations and commercial projects. The team specialises in comprehensive security packages combining CCTV, alarm systems, access control, and home automation, serving both residential new builds and commercial warehouses. Customers consistently highlight their consultative approach - recommending only necessary cameras rather than overselling, and taking time to explain system options in detail. Their post-installation support stands out, with the team remaining 'a phone call away' for years after installation, often providing free troubleshooting and minor additions. Multiple long-term customers mention using them across multiple properties over 3-7 years, indicating strong retention for ongoing security needs.
Best for: comprehensive security packages combining CCTV and alarms, long-term customers wanting ongoing support relationships, new home builds requiring integrated automation, and commercial properties needing professional-grade systems.
Location
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Claim This Profile — Free →Common questions about Sunshine Security and Surveillance
What areas does Sunshine Security cover for installations?+
Based on customer reviews, they service Brisbane, Logan Central, Indooroopilly, Heritage Park, and Helensvale areas. Multiple customers mention installations in both residential properties and commercial locations like shopping centres and warehouses. They appear to focus on South East Queensland locations within reasonable distance of their Underwood base.
What brands and types of security systems do they install?+
Reviews specifically mention Hikvision, Bosch security alarms, Hi Look CCTV systems, and HikVision cameras with active deterrent features. They also install solar-powered cameras for farms and remote locations, pet-friendly sensors, intercom systems, and access control. Customers praise their knowledge of different brands and ability to recommend systems suited to specific needs and budgets.
How is their ongoing support after installation?+
Multiple customers emphasise they remain 'a phone call away' for years after installation, with some mentioning 3-7 year relationships. They provide free troubleshooting, system tweaks, and minor additions even outside warranty periods. Several reviews mention prompt response to support calls and willingness to visit properties to resolve issues or explain system features.
What do customers say about Sunshine Security's pricing?+
Reviews consistently describe their pricing as 'very reasonable', 'competitive', and 'appropriate for the kind of installation required'. Multiple customers mention getting better prices than other companies, particularly noting they recommend only necessary cameras rather than overselling systems. One customer specifically mentions getting Hikvision cameras for less than competitors charged.