Climate Air Solutions Mackay
Technician Bill fixed a unit a competitor wanted to replace — for $132 instead of $6,500.
The business holds both air conditioning and electrical licences, which means technicians can legally identify and fix switchboard or wiring issues discovered during an AC job rather than leaving you to find a second tradie. For Mackay homeowners weighing up options, their willingness to provide multiple quotes at different price points and their track record of honest diagnostics — fixing an existing unit where a competitor wanted to sell a replacement — make them a practical choice for both urgent repairs and planned multi-unit installs.
Their work
What it's like working with them
Based on a sample of Google reviews (155 total)
“left the place spotless and the installation itself is very tidy and professional”
What they help with
Based on what their customers hired them for
How they stack up
Context from 459 air conditionings in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Climate Air Solutions Mackay
Run by Cory and Rod Bedford, Climate Air Solutions operates across residential and commercial sites in Mackay with a team that covers both air conditioning and licensed electrical work — a combination that lets them catch switchboard faults and wiring issues during what starts as a routine AC install. Rod is repeatedly named for clear communication and detailed project management, while field technicians Mo, Vicky, Felix, and Jett handle the bulk of installations and are consistently praised for tidy, precise work and cleaning up completely before they leave. The office team — Megan and Rebecca specifically — field quotes fast (often within a day), send reminder texts before appointments, and keep customers updated through the whole job, which sets them apart from the typical tradie experience in regional QLD. They handle everything from single split-system replacements and annual AC servicing to multi-unit installs across entire homes and commercial properties, and reviews show they're willing to quote multiple price tiers for customers working within a budget. Diagnostic work is a quiet strength: one customer was quoted $6,500 for a new unit by a competitor — Climate Air's technician Bill fixed the existing unit for a $132 call-out fee instead. Turnaround times are quick for Mackay — several reviews mention 24-hour quote-to-installation windows, and they've come out on Saturdays when urgency required it.
Best for: whole-house multi-unit AC installs where clean workmanship matters, honest fault diagnosis before committing to a replacement, commercial sites needing ongoing servicing contracts, and homeowners who want fast turnaround from a team with both AC and electrical licences.
Location
Often needed together
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Claim This Profile — Free →Common questions about Climate Air Solutions Mackay
How quickly can Climate Air Solutions provide a quote and get the job booked in?+
Multiple customers report receiving a quote within one to two days of their initial enquiry, with several noting a 24-hour turnaround from quote acceptance to installation. The office team — Megan and Rebecca are named across several reviews — sends reminder texts and keeps customers updated throughout. For large or complex multi-unit jobs, installation has typically been scheduled within one to two weeks. If your timeline is urgent, it's worth asking them directly as they've come out on Saturdays for urgent repairs in the past.
Does Climate Air Solutions handle commercial jobs, or are they mainly residential?+
They service both. Reviews include a Big4 holiday park (Blacks Beach), a business in Paget on a quarterly servicing contract, and multiple residential homes ranging from single rooms to whole-house installs of four or five units. The business holds electrical contractor credentials alongside its AC licence, which means they can manage the electrical side of commercial fit-outs as well. For commercial clients, they've handled site inductions, vendor onboarding, and urgent call-outs without complaint.
What do customers say about Climate Air Solutions' pricing compared to other Mackay providers?+
Pricing feedback is consistently positive — one reviewer noted units were approximately $500–$800 cheaper than competitor quotes for the same equipment. The business is not always the absolute cheapest (one reviewer noted this explicitly while still recommending them), but the combination of competitive pricing and reliable follow-through appears to be the draw. They also offer multiple quote tiers for customers working within a budget, which several reviewers appreciated. As always, get at least two quotes for larger jobs to benchmark against current market rates.
Can Climate Air Solutions diagnose and repair an existing air conditioner, or do they mainly do new installations?+
Repair and diagnosis is clearly part of what they do, and reviews suggest they approach it honestly. In one notable case, a customer had been quoted $6,500 for a full replacement by another provider — Climate Air's technician Bill diagnosed and fixed the existing unit for a $132 call-out fee. Reviews also mention sourcing and fitting replacement parts within tight timeframes, including on a Saturday. If your unit is playing up, it's worth having them assess it before assuming you need a full replacement.
Which technicians are likely to handle my job, and what are they known for?+
The field team most commonly mentioned across reviews includes Mo, Vicky, Felix, Jett, and Luke for installations — they're consistently praised for precise, tidy work and leaving sites clean. Bill handles diagnostic and repair callouts based on review mentions. Rod Bedford is the owner or senior manager and takes on electrical jobs and project communication for larger or more complex work. The office side is handled by Megan and Rebecca, who manage quoting and scheduling. Reviews from 2023 through to early 2026 name these same individuals, suggesting a stable team rather than high turnover.