Hudson Air Conditioning
Vanessa's weekend availability and named technicians like Summer and Mark make multi-unit installs unusually smooth.
Vanessa in the office is mentioned by name more than almost any technician, which tells you the coordination side of the job gets real attention, not just lip service. Customers who've used them multiple times — some since the early days when Todd ran it solo — keep rebooking for annual servicing, which is a more reliable signal of satisfaction than any single glowing review. The one minor note in the sample: one customer flagged that an arrival time estimate would have been useful when they were booked in later in the day — worth asking for an approximate window when you schedule if your day is full.
Their work
What it's like working with them
Based on a sample of Google reviews (283 total)
“their prices were very reasonable”
What they help with
Based on what their customers hired them for
How they stack up
Context from 459 air conditionings in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Hudson Air Conditioning
Todd Hudson leads a team that covers the full AC lifecycle — split system installs, ducted system servicing, cassette unit installation, warranty repairs, and deep-clean maintenance — making them genuinely useful whether you're fitting out a new home or rescuing an aging unit before summer hits. Vanessa runs the office and is mentioned by name in more reviews than almost any technician; she handles quotes, scheduling, weekend messages, and keeps customers updated through every stage, which is why the admin side of the experience gets almost as much praise as the physical work. On the tools, technicians Summer and Mark are the names that come up most often — Summer is praised specifically for servicing and diagnostic work (including honest assessments when units are still functional but aging), while Mark is highlighted for clean, precise installation work. The crew is known for arriving inside the promised window, sending ahead-of-arrival messages, and leaving job sites spotless — including wall patchwork after ducted replacements that customers say is invisible. They'll travel nearly an hour outside Mackay for the right job, so homeowners in surrounding areas aren't automatically ruled out. Landlords, property managers, and rental tenants have all used them, and Vanessa's responsiveness over weekends has made the rental-property coordination noticeably smoother than the usual back-and-forth.
Best for: multi-unit split system or cassette installs in residential homes, annual AC servicing and deep cleaning, urgent repairs requiring fast scheduling, and rental property coordination where admin responsiveness matters.
Location
Often needed together
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Claim This Profile — Free →Common questions about Hudson Air Conditioning
Does Hudson Air Conditioning service areas outside Mackay?+
Yes — at least one reviewer noted that Hudson's technicians travelled nearly an hour from their base to service a ducted system at a rural property, and the team was willing to make the trip. If you're in the broader Mackay region, it's worth calling to confirm whether your address falls within their service range before assuming they can't reach you.
What do customers say about Hudson's pricing?+
Pricing comes up repeatedly in reviews as a positive — words like 'reasonable,' 'economical,' and 'good value' appear across both installation and servicing jobs. No reviewers in the sample flagged sticker shock or unexpected costs. For accurate quotes, Vanessa in the office handles enquiries and is described as thorough and easy to communicate with.
Can Hudson Air Conditioning handle urgent or same-day callouts?+
Several reviewers mention being fitted in quickly — one specifically noted being squeezed into an already busy schedule, and another said a technician arrived within a few hours of their call. They've also been noted to extend after hours to complete urgent repairs. Availability will vary by season and how busy they are, so call or message Vanessa directly if you need a fast turnaround.
Do they do work for rental properties and investment owners?+
Yes, and multiple tenants and landlords have reviewed them. One tenant noted that Vanessa was responsive over a weekend to help coordinate a booking, which compressed the time between reporting a fault to the landlord and getting the unit repaired. They appear comfortable navigating the three-way communication between tenants, owners, and property managers.
Who are the main people I'll deal with at Hudson Air Conditioning?+
Vanessa handles all office communication — quotes, scheduling, follow-ups, and questions — and is consistently the most-mentioned person across reviews for making the process smooth. On the tools, Summer is frequently praised for servicing and diagnostic work, while Mark is highlighted for clean installation jobs. Travis and Callum are also mentioned positively for servicing visits. Todd Hudson is the business owner and has been with the company since its early days.