Chilled Out AC Cleaning - Mackay
Jack pulls units completely apart — six heavily neglected ACs cleaned in under two hours, leak included.
Named technicians Jack and Josh appear most often, with Jack specifically praised for thorough disassembly cleans on heavily neglected units and identifying a leak another reviewer hadn't flagged — useful to know if you're booking for a system that's been skipped for a few years. The business operates as a sole trader, so if you're booking multiple units or a large job, it's worth confirming availability and how many technicians will attend on the day.
Their work
What it's like working with them
Based on a sample of Google reviews (97 total)
“pulled apart and deep clean all 6 AC units”
“sent text confirmation and reminders”
“ACs look and smell like new again”
“great pricing”
What they help with
Based on what their customers hired them for
How they stack up
Context from 459 air conditionings in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Chilled Out AC Cleaning - Mackay
Chilled Out AC Cleaning specialises exclusively in deep cleaning split system and multi-head air conditioning units — not installation, not repairs as a primary focus — making them a dedicated clean-only service in the Mackay region rather than a generalist HVAC contractor. Technicians Jack, Josh, Byron, and Steve are each named across reviews, with Jack appearing most frequently and praised specifically for pulling units completely apart for deep cleans and identifying underlying issues like leaks during the service. Josh draws repeat mentions for leaving work areas spotless and fixing loose hardware (like rattling screws) as part of the job, while Byron and Steve earn shout-outs for friendly, professional conduct. The business is well-suited to homeowners who've let their units go too long between cleans — multiple reviews mention heavily neglected or mould-affected units being returned to near-new condition — and customers with larger homes frequently book five or six units in a single visit. Online quoting, text confirmations, and pre-arrival reminders make the booking process notably low-friction, which reviews suggest appeals to people who've previously struggled to get tradies to show up when expected. As a sole trader registered for GST and operating for around three years, this is a lean, owner-led operation rather than a large company — meaning the quality of the clean is closely tied to the individual technician sent.
Best for: whole-home cleans across multiple neglected or mould-affected split systems, homeowners who need reliable arrival times and proactive communication, and Mackay-area residents wanting a deep-disassembly clean rather than a surface service.
Location
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Claim This Profile — Free →Common questions about Chilled Out AC Cleaning - Mackay
What does the cleaning process actually involve — is it a surface wipe or a full disassembly?+
Based on multiple reviews, technicians fully disassemble the indoor unit to clean internal components, not just the filters and exterior cover. Customers with heavily neglected or mould-affected units report the units looking and smelling brand new afterwards. One reviewer mentioned Jack cleaning six units by completely pulling them apart in under two hours. If your units haven't been cleaned in several years, this level of service appears to be their standard approach.
How does the booking process work and how quickly can I get an appointment?+
Chilled Out AC Cleaning offers online quoting and booking, with text confirmations and reminders sent before the appointment. Several reviewers mention being booked in quickly — one noted they were fit in straight away. The process is described across many reviews as easy and low-effort. It's worth contacting them directly to check current lead times, as availability may vary for a sole trader operation.
Which technicians are likely to do my job, and what are they known for?+
Jack, Josh, Byron, and Steve are all named across customer reviews. Jack appears most frequently and is specifically praised for thorough deep cleans and identifying a leaking unit during a service visit. Josh is mentioned for leaving work areas spotless and fixing loose screws on AC units before leaving. Byron and Steve are noted for friendly, professional conduct. As a sole trader business, the technician sent may depend on scheduling — it's fine to ask who'll attend when you book.
Do they clean multiple units in one visit, and is there a discount for larger jobs?+
Yes — multiple reviews specifically mention bookings for four, five, or six units completed in a single visit. Customers with larger homes regularly use this service for whole-house cleans in one appointment. Pricing is frequently described as fair and affordable, with one reviewer calling it 'excellent' after having five units done. For exact pricing on multi-unit jobs, use their online quote tool or call directly.
What areas around Mackay do they service?+
The business is based in Andergrove and listed under the Mackay region. Reviews don't specify exact suburbs covered beyond the Mackay area, so if you're in an outer suburb or rural location, it's worth confirming with them directly whether they service your address and whether any travel fee applies.