JSR Electrical & Airconditioning
The crew that cleans up every wire and offcut — and customers keep coming back for their third and fourth jobs.
The combined electrical-and-refrigeration capability means Josh's crew can quote and complete AC installation, switchboard work, and smoke alarm compliance in a single engagement, which reviewers in the property management space flag as genuinely useful. Named team members — Brad for AC servicing, Tiffany and Tanya in the office — appear across multiple reviews, which is a useful signal that the team isn't anonymous subcontractors but a stable crew you can ask for specifically. At roughly one year of trading, the review volume is already substantial and the trajectory is stable, so while the track record is shorter than an established operator, the feedback density suggests the business has been active and consistent.
Their work
What it's like working with them
Based on a sample of Google reviews (96 total)
“Brad did a great job repairing our air conditioner. Explained as he did the job”
What they help with
Based on what their customers hired them for
How they stack up
Context from 459 air conditionings in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About JSR Electrical & Airconditioning
Josh runs this Mackay-region electrical and air conditioning operation, and his name comes up repeatedly as the person who shows up personally for quotes, diagnoses tricky issues, and follows through on promises — a hands-on ownership style that's relatively rare in trades. The team operates across both electrical and refrigeration (the 'fridgies and sparkies' combination reviewers mention), meaning a single callout can handle an AC installation, switchboard upgrade, and smoke alarm compliance in one visit. Brad is the go-to technician for AC servicing and repairs, praised specifically for explaining what he's doing as he works, while Tiffany and Tanya in the office handle scheduling and are mentioned by name for keeping customers informed throughout — the admin side of JSR is clearly a deliberate part of the service, not an afterthought. The team has handled everything from a seven-unit ducted system install in a new build to same-day emergency replacements during heatwaves, and several reviewers note they've used JSR across multiple properties including rental portfolios and commercial fit-outs. Cleanup is a recurring detail in the reviews — multiple customers specifically comment that the crew packages away every wire, offcut, and piece of packaging before leaving, which stands out enough that people mention it unprompted.
Best for: emergency AC replacement during Mackay's heatwave season, combined electrical-and-air-conditioning renovation or fit-out work, rental property compliance (smoke alarms, switchboards), and homeowners who want a named technician they can build an ongoing relationship with.
Location
Often needed together
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Claim This Profile — Free →Common questions about JSR Electrical & Airconditioning
Does JSR Electrical & Airconditioning handle emergency air conditioning callouts?+
Yes — multiple reviews specifically mention same-day diagnosis and next-morning installation during heatwaves. Josh has been noted for responding quickly when AC units fail unexpectedly, including sourcing and dispatching a replacement unit within 24 hours. If you're in an urgent situation, it's worth calling directly rather than using an online form to get the fastest response. The office team (Tiffany and Tanya) are mentioned as reliable for coordinating urgent bookings.
What areas does JSR cover?+
JSR is based in Rural View and primarily serves the Mackay region, including West Mackay and surrounding suburbs. Several reviews reference residential work across greater Mackay, and the business also handles commercial clients in the area. If you're outside the immediate Mackay zone, it's worth confirming with the office whether your location is within their service area before booking.
Can JSR handle both the electrical and air conditioning work in one visit?+
Yes — this is one of the things that distinguishes JSR from single-trade operators. They carry both licensed electricians ('sparkies') and refrigeration mechanics ('fridgies'), so jobs that combine AC installation with switchboard upgrades, smoke alarm compliance, or lighting work can be quoted and completed together. Reviewers who've done renovations or property fit-outs specifically mention this as a practical advantage. It's worth flagging everything you need when requesting the quote so Josh can scope the full job.
What do customers say about JSR's pricing?+
Pricing comes up positively across a broad range of jobs — AC installations, smoke alarm upgrades, switchboard work, and servicing are all described as 'competitive' or 'reasonable' by multiple reviewers. No reviews in the sample flag pricing as a concern. That said, JSR provides on-site quotes rather than fixed online pricing, so getting a written quote before proceeding is the standard process.
Are there specific technicians at JSR I can ask for?+
Brad is mentioned across several reviews for AC servicing and repairs, and is praised for explaining what he's doing as he works — useful if you want to understand what's wrong with a unit rather than just getting a bill. Theo and Lockie are also named in reviews for their workmanship and friendliness. On the office side, Tiffany and Tanya are specifically called out for scheduling coordination and keeping customers updated — if clear communication is important to you, the office responsiveness is a genuine strength.