More Air Group Mackay
Mick directed a customer to a competitor for parts rather than sell them the wrong thing.
That said, both sampled reviews are glowing, and the specific detail that stands out is Mick directing a customer to a competitor's stock rather than pushing an unsuitable product. That's the kind of honest-broker behaviour that earns repeat business, and one reviewer explicitly says this is the only compressor outfit they'll use. Given the thin review record, it's worth asking them directly about their experience with your specific unit type and whether they carry or can source the parts needed before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
“this is the only compressor company that i will use”
What they help with
Based on what their customers hired them for
How they stack up
Context from 459 air conditionings in Mackay
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About More Air Group Mackay
Mick, the team member named in reviews, stands out for his willingness to go beyond the transaction — in one case steering customers toward the right parts elsewhere when the business didn't stock what was needed, rather than upselling something unsuitable. That kind of candour is rare in the trades and worth noting if you're dealing with a complex or unfamiliar AC problem. The business operates under a company structure and is GST-registered, which points to a more established commercial operation rather than a sole-trader side hustle. The 'compressor company' label used by one repeat customer suggests the team may have a particular focus on compressor work — the heavy-end mechanical repairs that many AC outfits prefer to avoid or outsource. With around 12 years active in the Mackay market, this is a business that's been around long enough to develop genuine technical depth in a tough regional climate. If you're dealing with a failing compressor, need a straight answer about parts sourcing, or want a team a long-term local customer describes as their only go-to, More Air Group Mackay is worth a call.
Best for: AC compressor diagnosis and repair, customers who want straight answers about parts before committing to a job, and repeat-service relationships with a long-standing Mackay operator.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about More Air Group Mackay
What does More Air Group Mackay specialise in?+
Based on the reviews available, at least one customer explicitly refers to them as a 'compressor company,' suggesting the team has particular experience with compressor-related repairs — the more complex, heavy-end work that many AC businesses avoid. They operate as a registered company with around 12 years in the Mackay region. Beyond compressor work, their category and business structure suggest they cover a broader range of residential and commercial AC services. Confirm your specific job type with them directly before booking.
Who is the key contact at More Air Group Mackay?+
A team member named Mick is mentioned by name in one customer review and was specifically praised for being 'extremely helpful.' He's noted for giving honest advice about parts and sourcing, even when it meant directing the customer elsewhere. Reviews don't name other technicians, so it's unclear how large the team is. When you call, it's worth asking who would be handling your job and their experience with your unit type.
Does More Air Group Mackay supply parts as well as do repairs?+
One review mentions visiting them for specific parts and finding the business was upfront when they didn't have what was needed — pointing the customer to another supplier rather than offering a substitute. This suggests they do stock some AC parts but may not carry everything. If you need a specific component, it's worth calling ahead to check availability before making the trip to their Paget location.
How many reviews does More Air Group Mackay have, and should I trust them?+
They have 4 Google reviews with an average of 4.3 stars — a small sample by any measure. The two reviews we analysed were both 5-star and mentioned strong workmanship and honest advice, but 4 reviews isn't enough to draw firm conclusions about consistency. If you're considering them for a significant job, ask for references from past customers or examples of similar work they've completed in the Mackay area.
What areas does More Air Group Mackay service?+
The business is based in Paget, which is an industrial and commercial hub just south of Mackay CBD. Reviews don't specify how wide their service area is, and the platform listing doesn't include a stated coverage radius. Given their commercial base and regional tenure of around 12 years, they likely service broader Mackay and possibly surrounds, but confirm your suburb directly with them when you call.