Able Appliance Repair
Darren named by customers for fast, accurate appliance diagnosis — often repaired the same day.
The phone experience with Deb is positive in the majority of reviews, though two customers had frustrating interactions, including one reporting rude call handling and another saying their call wasn't returned and they received incorrect information — worth keeping in mind and confirming a callback time upfront when you first make contact. For a residential washing machine, dryer, or similar household appliance repair in South Mackay, this is a long-running local option with strong technician feedback, but 19 lifetime reviews is a thin data set, so ask neighbours or friends in the area whether they've used them recently before booking.
Their work
What it's like working with them
Based on a sample of Google reviews (19 total)
“same day repair and very happy with service”
“Deb was more than Helpfull”
What they help with
Based on what their customers hired them for
How they stack up
Context from 282 appliance repairs in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Able Appliance Repair
Run as a partnership between Deb and Darren — Deb handles the phones and scheduling while Darren is the technician on the tools — Able Appliance Repair operates as a hands-on, owner-run outfit that's been trading in the Mackay region for around 22 years. Darren draws consistent praise for diagnosing faults accurately and quickly, and multiple customers mention same-day or very prompt turnaround, which matters when a washing machine goes down mid-week. The business appears to focus on household appliance repairs rather than new installations or commercial fit-outs, with washing machines the most explicitly mentioned job type across the reviews. Their working style is described as 'old school service' by one customer — meaning they show up when they say they will, explain the problem clearly, and price the job fairly rather than pushing for unnecessary parts. That said, at roughly 22 years old this is a mature local business, not a large multi-tech operation, so if Darren is booked out your options may be limited.
Best for: same-day or fast-turnaround washing machine repairs, residents in South Mackay needing a long-established local repairer, and homeowners who prefer dealing directly with the technician doing the work.
Location
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Claim This Profile — Free →Common questions about Able Appliance Repair
Does Able Appliance Repair offer same-day service?+
Several customers mention same-day repairs, and prompt response time comes up repeatedly across the reviews as a standout feature. That said, same-day availability will depend on Darren's schedule at the time you call, so it's worth asking when you phone in. The business appears to be owner-operated on the tools, so booking a few days out may be needed during busy periods.
What types of appliances does Able Appliance Repair fix?+
Washing machines are the most frequently mentioned appliance across the customer reviews, and the business sits squarely in the household appliance repair category. Dryers, dishwashers, ovens, and refrigerators would fall within the typical scope of a general appliance repair business of this type, but confirm the specific brand and model when you call — some older or less common brands may require parts that affect turnaround time.
How is Able Appliance Repair priced compared to other repairers?+
Four customers in the sample specifically mention pricing as reasonable or fair, and one describes it as 'reasonably priced' relative to the quality and speed of the work. No reviews raise concerns about unexpected charges or inflated quotes. As a long-running local partnership rather than a franchise operation, their pricing appears to reflect that structure, though you should always confirm a quote before work begins.
Who will actually come out to repair my appliance?+
Darren is the technician named in reviews and appears to be the hands-on half of the partnership. Customers praise him specifically for accurate diagnosis and clear explanations. Deb handles the phones and scheduling. Since this is a small owner-run operation, Darren is likely the person who'll attend your home — which means the quality of the repair depends directly on his availability.
Are there any concerns I should be aware of before calling?+
The technical work itself receives strong feedback, but two customers in the sample reported issues with phone communication — one said their call wasn't returned after multiple attempts and they received incorrect information, and another felt the person answering the phone was dismissive. These experiences aren't the majority view, but it's worth confirming a specific callback time when you first make contact, especially if you're in urgent need of a repair.