We Wash Houses Mackay
Takes on the jobs other Mackay operators turn down — including roofs untouched for decades.
From the 50 reviews analysed, not a single complaint about quality, reliability, or pricing surfaced, which is unusual at this sample size. Mick is the main technician customers encounter on the day, and his habit of covering electronics and fixtures before washing, then walking customers through observations afterward, appears across multiple independent reviews. The business suits homeowners with property that's been neglected for years, landlords managing rental properties remotely, and anyone needing commercial exterior work done with minimal disruption — all scenarios that appear repeatedly in the review sample.
Their work
What it's like working with them
Based on a sample of Google reviews (90 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 334 carpet cleanings in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About We Wash Houses Mackay
Rob leads the operation day-to-day — quoting jobs in person rather than via satellite imagery, photographing roof concerns for customers, and returning calls promptly including after hours. His technician Mick handles a significant portion of on-site work, particularly roof cleans and exterior house washes, and is consistently praised for thoroughness in preparation (covering cameras, speakers, and other fixtures before starting). Together they tackle jobs that other local operators have turned down, including heavily neglected properties that hadn't been cleaned in decades and difficult exterior configurations. Their core work is exterior pressure washing and soft washing across residential homes — roofs, driveways, concrete, solar panels, house exteriors, and gutters — plus commercial building exteriors, with repeat clients booking annually. What sets them apart operationally is the combination of in-person quoting, proactive communication about findings (like roof damage spotted during a clean), and a willingness to go beyond the quoted scope when they notice something that needs attention. With around 18 years active in the Mackay market and a trust structure behind the business, they operate with the kind of accountability that one-person startups often lack.
Best for: heavily neglected exteriors that other operators have refused, homeowners wanting an in-person quote rather than a satellite estimate, landlords needing reliable rental property exterior cleans, and commercial premises requiring minimal disruption during business hours.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about We Wash Houses Mackay
Does We Wash Houses Mackay do commercial jobs, or are they residential only?+
They handle both. At least one review comes from a business owner who used them across two commercial office buildings, praising the team for being respectful of clients and causing minimal disruption during trading hours. That same customer returned as an annual client. For residential, they cover everything from single homes to Queenslanders and rental properties.
Who actually turns up to do the work — the owner or a contractor?+
Rob (the owner) handles quoting and is often on-site, while Mick is the main technician customers mention by name for roof cleans and exterior house washes. Multiple reviews describe Mick spending a full day on larger jobs, covering cameras and speakers before starting and explaining observations to the homeowner afterward. Both names appear consistently across the review sample.
What do customers say about pricing?+
Pricing feedback is consistently positive across the 50 reviews analysed — multiple customers mention being surprised by how affordable the quote was, and one compared We Wash Houses favourably against three competing quotes. Rob quotes in person rather than using satellite imagery, which several customers say made the final price feel fair and accurate rather than padded.
Can they handle properties that haven't been cleaned in a long time?+
Yes — and this appears to be something of a specialty. Reviews specifically mention a house that hadn't been cleaned in over 20 years, a property with mould that other businesses declined to take on, and a roof that had been painted seven years prior and was fully blackened with mould. In each case customers reported results that looked freshly painted or brand new.
How far in advance do I need to book?+
Demand appears high — one review notes Rob was booked for months but arranged a weekend slot to fit an urgent job. Reviews don't give a typical wait time, so it's worth calling early if you have a fixed deadline like a property settlement or rental inspection. Rob is noted across multiple reviews for returning calls quickly, including after business hours.