Tandy Concrete (Mackay)
On-site team credited with saving a complex project through hands-on expert advice.
From the 5 reviews analysed, a pattern worth noting is billing friction: two separate customers describe being charged for time overruns without feeling adequately forewarned, which suggests you should get the overtime policy — exact increment, dollar amount, and how the clock is measured — confirmed in writing before your pour begins. On the positive side, two reviews mention a smooth delivery experience with a courteous driver, and one describes genuinely useful technical input on a more involved job. Given the small sample, ask direct questions upfront about scheduling, on-site time limits, and what happens if the truck is delayed on their end — the 3-star review notes a delivery delay with no proactive heads-up from the company.
Their work
What it's like working with them
Based on a sample of Google reviews (6 total)
“the delivery driver was very polite and everything went well”
“expert input from the helpful team on site”
What they help with
Based on what their customers hired them for
How they stack up
Context from 418 concretings in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Tandy Concrete (Mackay)
With roughly 26 years of operation in the Mackay Harbour area, Tandy Concrete is a GST-registered company supplying ready-mix concrete — most likely serving a mix of residential fence and slab pours as well as broader construction projects in the region. The one standout positive review describes expert input on a complex project, suggesting the on-site team can add genuine value beyond simple delivery when the job demands it. The delivery process comes with defined time windows — drivers are dispatched with a set on-site allowance, and overtime is charged in increments — so jobs need to be well-prepared before the truck arrives to avoid additional costs. Reviews mention both residential fence post pours and more complex structural work, pointing to a range of concrete supply needs rather than a single niche. No individual staff names are called out consistently across reviews, though the delivery drivers are noted as polite by at least one customer. Homeowners who plan meticulously and communicate clearly before booking are likely to get the smoothest experience; those expecting flexibility on timing or billing may find the company's approach abrupt.
Best for: pre-planned residential concrete pours where you have your site fully prepped, complex structural projects where on-site technical input is welcome, and straightforward delivery jobs where the timeline and billing terms are confirmed in advance.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Tandy Concrete (Mackay)
What is Tandy Concrete's policy on overtime if my job runs long?+
Based on customer reviews, Tandy Concrete charges for time on site beyond an initial window — one review mentions a $60 charge for 10 minutes over, and a 45-minute on-site limit was described to at least one customer. The friction point raised in reviews is that these charges weren't always communicated clearly before or during the job. Before booking, ask them to confirm in writing exactly how the clock starts, what the free window is, and what the overtime rate is per increment so there are no surprises on the bill.
What areas does Tandy Concrete service?+
Tandy Concrete is based in Mackay Harbour, QLD, and reviews suggest they service the broader Mackay region. Reviews don't specify exact delivery radius limits, so if your site is outside the immediate Mackay area, it's worth calling ahead to confirm they can reach you and whether a travel or delivery surcharge applies.
Can Tandy Concrete help with complex or non-standard concrete jobs?+
One customer review specifically describes a complex project completed successfully with the help of expert advice from the team on site, so there's at least some evidence that the business can contribute beyond standard delivery. However, with only 6 reviews total, it's hard to say how consistently this applies. If your job has unusual specifications or engineering requirements, discuss them in detail at the time of booking to confirm they can accommodate it.
What should I do if my delivery is running late?+
One reviewer noted their truck was delayed at a previous job and they only found out by calling at 10:15am — no proactive update was made by the company. If you have a time-sensitive pour (e.g. a crew waiting on site), it's worth calling ahead on the morning of delivery to reconfirm the ETA rather than waiting for Tandy Concrete to reach out to you. Building a buffer into your crew's schedule would also help absorb any delays.
How far in advance should I book?+
At least one reviewer pre-ordered and paid several days before the delivery date and reported a smooth experience overall. Reviews don't mention any minimum lead time requirements, but pre-ordering appears to be both accepted and encouraged. Contact them directly to confirm availability for your preferred date, especially during busy construction periods in the Mackay area.