Bolden Electrical Pty Ltd - Mackay
Dan's team carries parts on the van — one family had power back within two hours of calling about a complete outage.
The clearest signal across the sample is that Dan's team is trusted by repeat customers for both unplanned emergencies and ongoing planned work, with multiple reviewers explicitly saying they'd use Bolden Electrical again. One review in the sample records a missed booking with no contact — a frustrating experience — but it appears once and once only, so it's impossible to tell whether that was an isolated slip or something more. Worth asking them directly how they handle scheduling and confirmation, particularly for time-sensitive jobs. Pricing feedback, where mentioned, skews positive, and the combination of reliable office staff and responsive on-site electricians is a theme that appears across different reviewers independently.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“only company I know in Mackay who arrive when they say they will”
“fire alarms checked and new ones installed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 415 electricians in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Bolden Electrical Pty Ltd - Mackay
Dan leads this family-run electrical outfit in Mackay, and his name comes up repeatedly in reviews alongside his broader team — the office staff draw as much praise as the sparks on the tools, which is unusual and worth noting. The work spans a genuine mix of residential jobs: switchboard fault diagnosis, fire alarm installation and compliance checks, split system air conditioning connections, and emergency power restoration — suggesting they're set up for both reactive callouts and planned installs rather than just one or the other. What multiple customers flag specifically is punctuality or proactive communication when they're running behind, which in the trades is rarer than it should be and appears to be a deliberate practice rather than a happy accident. The business has been operating for around nine years and is GST-registered as a company, so they're structured for jobs of varying scale rather than sole-trader side work. They've handled urgent situations like a home losing power with a newborn, turning up quickly with parts already in the van — the kind of thing that matters when you're not in a position to wait. They suit homeowners who want a local Mackay team they can call back for both planned work and the unexpected, rather than a one-and-done contractor.
Best for: emergency home power failures requiring fast Mackay response, fire alarm installation and compliance work, split system air conditioning electrical connection, and repeat-use residential maintenance where consistent staff matters.
Location
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Claim This Profile — Free →Common questions about Bolden Electrical Pty Ltd - Mackay
Does Bolden Electrical handle emergency callouts in Mackay?+
Yes — multiple reviews specifically mention them responding quickly to urgent situations, including a home that lost all power with a newborn present. In that case, they arrived promptly and had the required parts on hand, resolving a switchboard fault within two hours of the initial call. If you have a time-critical issue, it's worth calling directly rather than booking online to confirm same-day availability.
Who runs Bolden Electrical and will I deal with the same people each time?+
Dan is the principal named repeatedly across reviews and appears to be the owner-operator. Reviewers also praise the office team by name alongside the electricians — one customer specifically called out the whole package from first phone call through to on-site work. Several customers mention returning for multiple jobs, which suggests consistency in who you deal with.
What kinds of electrical work does Bolden Electrical do?+
Based on reviews, they handle a broad residential mix: switchboard faults, fire alarm installation and compliance checks, split system air conditioning electrical work, and emergency power restoration. Customers have used them for both unplanned faults and pre-planned installs, so they're not narrowly specialised in one area. If you have a more unusual or commercial job, it's worth calling to confirm they have the right licence class for the scope.
What do customers say about their pricing?+
The limited review sample that mentions pricing uses language like 'realistic pricing' — one reviewer specifically called them out as true professionals at realistic rates. No reviews flag pricing as excessive or surprising. With only 13 reviews total on Google, this is a small data set, so it's worth asking for a quote upfront and clarifying callout fees for emergency work specifically.
Are they reliable with bookings and arrival times?+
Reliability on arrival time is a recurring theme — one reviewer described them as the only Mackay company they know that arrives when they say, and calls ahead with an update if they can't. That said, one review in the sample records a missed booking with no contact at all, so the picture isn't perfectly clean. If timing matters for your job, it's sensible to get a confirmed booking window and a contact number to reach them on the day.