Rapid Electrical Service (Qld)
Part electrical contractor, part trade parts supplier — with a counter customers keep coming back to.
The standout detail for a homeowner is the dual role this business plays: part electrical contractor, part trade parts supplier, so you can source components and book a repair through the same operation. That said, 13 total reviews across roughly 23 years of trading is a thin public record to assess from — it's worth calling ahead to confirm they take residential callouts and to ask specifically about the type of work you need done, since the reviews skew toward trade customers and parts supply rather than household installation jobs.
Their work
What it's like working with them
Based on a sample of Google reviews (13 total)
“RAPID supplies almost all our electric spares”
“Excellent service and knowledge from the team. Competitive prices.”
What they help with
Based on what their customers hired them for
How they stack up
Context from 415 electricians in Mackay
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Rapid Electrical Service (Qld)
Des appears to be a known face at Rapid Electrical — reviewers specifically mention dropping in to see him, suggesting the business operates with a walk-in counter or trade desk where existing customers can source electrical parts and speak directly with knowledgeable staff. That retail or wholesale component is a standout detail: multiple reviews reference RAPID as a supplier of electrical spares, not just a service provider, which means they likely cater to tradies, small businesses, and technically minded homeowners who need components alongside workmanship. Fan motor repairs are the one specific job type mentioned by name, pointing to experience with electrical appliance and motor work beyond standard residential wiring. With around 23 years in operation and GST registration as a company entity, this is an established trade operation rather than a sole-trader setup — the kind of place that's likely handled commercial and industrial accounts alongside residential jobs. The team's product knowledge gets specific praise, with customers highlighting competitive pricing on parts as a genuine differentiator. For a homeowner in the Mackay region, Rapid Electrical appears best approached as a one-stop shop: get the repair done and the spare sourced in the same visit.
Best for: sourcing electrical spare parts and components, fan motor and appliance electrical repairs, and trade customers needing a knowledgeable counter service in the Mackay region.
Location
Often needed together
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Claim This Profile — Free →Common questions about Rapid Electrical Service (Qld)
Does Rapid Electrical Service handle residential jobs or mainly trade and commercial work?+
The reviews suggest a mixed operation — several customers describe them as a supplier of electrical spares rather than a home service provider, which points to a strong trade and commercial focus. That said, at least one review references a specific appliance repair (fan motor), so residential repair work does appear to be on offer. It's worth calling ahead to confirm they take on home jobs in your area and to describe what you need done, since the public review record leans toward trade customers.
Can I buy electrical parts directly from Rapid Electrical without booking a job?+
Based on the reviews, yes — multiple customers describe sourcing electrical spares directly from the business, and at least one reviewer mentions walking in to see staff member Des in person. This counter or trade desk function appears to be a core part of what they do, not a side service. If you need a specific component, it's worth calling to check stock availability before making the trip to their Paget location.
What do customers say about pricing at Rapid Electrical?+
One reviewer specifically calls out competitive pricing alongside strong team knowledge, which is the only direct pricing reference in the available reviews. No complaints about cost appear in the sample of 8 reviews we reviewed. Given the trade-focused nature of the business, pricing on parts may be more competitive than what you'd find through a purely residential electrician — but confirm current rates directly as we only have limited review data to draw from.
How quickly does Rapid Electrical respond to repair jobs?+
One reviewer praised a 'fast turnaround' on a fan motor repair, describing the experience as quick and professional. Beyond that single mention, the available reviews don't give enough detail to confirm typical response times or whether they offer emergency callouts. If speed matters for your job, ask them directly about current availability and lead times when you call.
Who should I ask for when I contact Rapid Electrical?+
A staff member named Des is mentioned by name in one review, with the customer describing a positive drop-in visit. The review suggests Des is a known and approachable contact within the business. The team generally receives praise for knowledge and helpfulness, so any staff member should be well placed to assess your job — but asking for Des by name may get you a familiar face if you're a returning customer.