RNA Electrical Services
Ross turns up promptly, explains what's happening, and undercuts on price — according to every customer who's reviewed him.
From the 2 Google reviews available, the standout pattern is that customers feel they got more than they paid for, which is the kind of feedback that's hard to fake when you're only two jobs into your public review history. If you're considering RNA, it's worth asking Ross directly about his experience with your specific job type, given the limited public record to draw from.
Their work
What it's like working with them
Based on a sample of Google reviews (2 total)
“prompt, kept me informed and sorted out the problem quickly”
“smashed the price and delivered nothing less than excellence”
What they help with
Based on what their customers hired them for
How they stack up
Context from 415 electricians in Mackay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About RNA Electrical Services
Ross is the named technician behind RNA Electrical Services, and both customers who've reviewed the business single him out by name — one for sorting out a fault quickly while keeping the homeowner informed every step of the way, the other for pricing that undercut expectations without any compromise on the finished result. That combination of transparent communication and competitive quoting points to a sole-operator model where the person who answers the phone is the same one turning up on-site, which tends to mean fewer handoff problems and more accountability on the day. The business is GST-registered and structured as a company, suggesting it's set up to handle jobs of varying size rather than cash-only small repairs. With around three years of trading in West Mackay, RNA is still in its early growth phase, so the job history is limited — but what exists is unblemished. Based on the types of praise in reviews — fault diagnosis, rapid resolution, value pricing — this looks like a good fit for homeowners dealing with a specific electrical problem that needs diagnosing and fixing efficiently, rather than large staged commercial projects.
Best for: residential electrical fault diagnosis that needs fast turnaround, homeowners who want direct communication from the tradesperson doing the work, and price-conscious jobs where value matters as much as quality.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about RNA Electrical Services
Who actually shows up to do the work at RNA Electrical Services?+
Based on both available reviews, the person on-site is Ross — the owner and named technician behind the business. Customers reference him by name in their feedback, suggesting this is a hands-on owner-operated setup rather than a company that dispatches subcontractors. That means the person quoting your job is likely the same one completing it, which tends to make communication more straightforward. Confirm this when booking, particularly for larger or more complex jobs.
What do customers say about RNA's pricing?+
Pricing is one of two clear themes in the available reviews, with one customer specifically noting RNA 'smashed the price' while still delivering excellent work. That suggests Ross prices competitively relative to local expectations — though with only 2 reviews to draw from, it's hard to say whether this applies consistently across different job types. It's always worth getting a written quote before work begins so there are no surprises. Reviews don't mention any issues with unexpected charges or invoicing.
Is RNA Electrical Services suitable for urgent or same-day electrical problems?+
One customer praised Ross for being prompt and resolving a fault quickly, which suggests he's responsive when issues come up. However, the reviews don't explicitly mention emergency callouts or after-hours availability, so you'd need to contact RNA directly to confirm whether they take urgent bookings and what their typical response window looks like. Given the small team size, availability may vary depending on existing workload.
What areas does RNA Electrical Services cover?+
RNA Electrical Services is based in West Mackay, QLD. The reviews don't mention specific suburbs or service radius beyond this, so it's worth calling ahead to confirm whether they cover your exact location — particularly if you're in an outer suburb or regional area around Mackay. Being a smaller company, coverage decisions are likely made case by case.
How established is RNA Electrical Services?+
RNA has been operating for approximately three years and is registered as a GST-registered company entity, which means it's structured for legitimate invoicing and can handle jobs of varying scale. The public review history is still limited — only 2 Google reviews — so there's less track record to evaluate compared to longer-established local electricians. What exists is positive, but if a deep review history matters to your decision, it's worth factoring in that this is a relatively newer business.