SEME Solutions
Knowledgeable staff who take time to explain your options, backed by 16 years in the security industry.
The standout positive is that at least one customer found the staff knowledgeable and easy to deal with, which is reassuring for a technical category where clear communication matters. Based on this small sample, it's worth calling ahead to confirm they take on jobs of your size and asking directly about their turnaround time for initial contact.
Their work
What it's like working with them
Based on a sample of Google reviews (4 total)
What they help with
Based on what their customers hired them for
How they stack up
Context from 362 security & cctvs in Mackay
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About SEME Solutions
SEME Solutions operates in the security and CCTV space out of Paget, QLD, and has been trading for roughly 16 years — a tenure that suggests they've navigated the shift from analogue to IP-based systems and back again. The two reviews on record pull in opposite directions: one praises staff as knowledgeable and genuinely approachable, while the other describes difficulty getting a callback on an urgent job, with a perception that the business gravitates toward larger contracts. That split is worth knowing before you call. There's no mention of specific team members by name, so it's hard to say whether the experience depends on who picks up. As a GST-registered company rather than a sole trader, they're structured for commercial or multi-site work, which may explain the reviewer's sense that smaller residential jobs aren't a priority. If you have a straightforward home camera install or a small-scale job, it's worth being upfront about scope when you first make contact to gauge their interest.
Best for: commercial or multi-site CCTV installations, homeowners who want knowledgeable technical advice on system options, and customers with well-defined larger-scope security projects.
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Claim This Profile — Free →Common questions about SEME Solutions
Does SEME Solutions take on small residential jobs?+
This is worth confirming directly before you book. One reviewer felt the business was more interested in large jobs and had difficulty getting a callback on an urgent smaller request. As a registered company with 16 years of operation, their structure may lean toward commercial or multi-site work. Being upfront about your job size and timeline when you first call will give you a clear read on whether they're the right fit.
What do customers say about SEME Solutions' staff knowledge?+
One customer described the staff as 'knowledgeable and more than happy to help,' which is a meaningful signal in a technical field like CCTV where you want someone who can explain options rather than just install equipment. However, with only 4 total Google reviews, it's hard to call this a pattern. Reviews don't name specific technicians, so it's unclear whether experience varies depending on who attends the job.
Is SEME Solutions suitable for urgent or emergency security jobs?+
Based on the limited reviews available, this is uncertain. One reviewer reported that the business did not respond adequately to an urgent job request. This is a single account from a small review pool, so it may not reflect typical service — but if your situation is time-sensitive, it's worth asking upfront about their response times and availability. Confirm whether they offer priority callouts before committing.
What areas does SEME Solutions service?+
SEME Solutions is based in Paget, QLD, which sits within the Mackay region. Reviews don't specify whether they travel beyond the immediate area, and no service radius is listed. If you're outside central Mackay, it's best to confirm coverage directly before arranging a quote.
How long has SEME Solutions been operating?+
SEME Solutions has been active for approximately 16 years, placing them among the more established operators in the local security and CCTV market. They're GST registered and structured as a company, which typically indicates they handle invoicing and compliance at a commercial level. Longevity doesn't guarantee fit for your job, but it does suggest they've had enough sustained work to remain trading through significant changes in the industry.