WA Surface Preparation
Chris and his team rescued a botched patio job — grinding back, levelling, and explaining every step along the way.
That said, across the 7 reviews analysed, the standout pattern is straightforward: every single customer mentions Chris by name, every job rated 5 stars, and the praise goes beyond politeness — specific details about site protection, surface quality, and honest communication come up repeatedly. The most decision-relevant detail for anyone booking remedial concrete or pre-tiling work: multiple reviewers flag that Chris explains the work clearly upfront, which matters a lot when you're dealing with a surface problem left by someone else. Given the limited review volume, it's worth asking for a walkthrough quote so you can judge the communication style yourself before committing.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
“fix a terrible concrete job someone else had done”
“the bulk of the dust and door tracks was cleared”
“took the time to explain what went wrong with the previous job”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About WA Surface Preparation
Chris leads a small crew specialising in concrete surface preparation and tile removal — the unglamorous but critical groundwork that determines whether a finished floor or patio actually holds up. Where most concreters focus on pouring and finishing, this team's niche is corrective work: grinding back uneven slabs, honing concrete to expose aggregate, and fixing the aftermath of poor jobs done by others. One reviewer had a botched back patio rescued — the team ground everything back, levelled the surface, and explained exactly what the previous contractor did wrong before delivering the correct finish. For tile removal jobs, Chris and his offsider Jo work quickly and with surprising care for the surrounding home — taping off doorways, covering furniture, and leaving the site noticeably cleaner than most demolition crews do. The work spans both indoor and outdoor residential projects: bathroom strip-outs, large-scale slate removal ahead of tiling, and concrete grinding for new floor coverings. Homeowners dealing with a renovation handover — where one trade has left the surface in bad shape before the next trade arrives — will find this team understands exactly what the incoming tiler or flooring installer actually needs.
Best for: pre-tiling surface prep on renovation projects, corrective grinding on uneven or poorly finished concrete slabs, and indoor tile or slate removal where protecting the rest of the home matters.
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Claim This Profile — Free →Common questions about WA Surface Preparation
What types of jobs does WA Surface Preparation take on?+
Based on customer reviews, the team handles both concrete surface work and tile removal across residential properties. On the concrete side, this includes grinding, honing, and exposing aggregate on patios and slabs. For interiors, they do tile and slate removal, bathroom strip-outs, and surface prep before new flooring — including floorboards and tiles. They also take on corrective work where a previous contractor has left a surface in poor condition.
Will the team protect my home during a tile or slate removal job?+
Multiple reviewers specifically mention this. Chris and the crew tape and cover doorways and other areas of the house before starting demolition work. One customer came home after a tile removal to find the bulk of dust and door tracks already cleared — an outcome that surprised them given the nature of the work. If dust containment matters for your project, it's worth discussing the specific protection measures when you get your quote.
Can WA Surface Preparation fix a concrete job that was done badly by someone else?+
Yes — one reviewer brought them in specifically to rescue a failed back patio. The team ground the surface back, corrected uneven and messy areas, and restored it to the finish it should have had originally. That customer also noted Chris explained what went wrong with the previous job before starting work, which helped them understand what they were paying for. This kind of remedial work appears to be a genuine specialty rather than an occasional favour.
Who actually does the work on-site?+
Chris is named in almost every review and appears to be the working owner — present and hands-on rather than managing remotely. His offsider Jo is mentioned by name in at least one review involving large-scale slate and tile removal. The team is small, which likely explains the consistent feedback about communication and workmanship standards.
Is WA Surface Preparation an established business?+
The business appears to have been operating for roughly a year based on available data, so it's relatively new. There are currently only 8 Google reviews in total — a small sample. The reviews that do exist are uniformly positive and include specific detail, which is encouraging, but homeowners who prefer a longer track record should factor in the limited review history. Asking for examples of completed work or referrals from recent jobs would be a reasonable step.