IDECOWA Plantation Shutters Mandurah
Customers visit the owners' own home to see shutters before ordering — an unusual offer that removes the guesswork.
The installation side, led by Rudy and Eric, draws specific name-by-name praise rather than generic compliments, which tends to reflect genuine recall of positive on-site experiences rather than prompted reviews. The business appears well-suited to homeowners planning staged rollouts across multiple rooms, given the repeat-engagement pattern in the sample, but confirm their current lead times directly before committing if your project has a fixed deadline.
Their work
What it's like working with them
Based on a sample of Google reviews (51 total)
“the bi-folds on the balcony sliding door are the best”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 6 public records so you don't have to look them up yourself
About IDECOWA Plantation Shutters Mandurah
Kevin and Lilly handle client-facing work — consultations, product selection, and communication throughout the project — while Rudy and Eric focus on installation. Customers who visited Kevin and Lilly's own home to view shutters before ordering is a telling detail: this is a partnership where the principals genuinely use the product they sell, which gives them a different kind of credibility than a typical showroom operation. Their product range runs broader than the business name implies — Norman brand plantation shutters are their flagship, but reviews also cover roller blinds with remote control, sheers, curtains, bifold shutters on sliding doors, and large-format window treatments. The bifold shutter configuration on sliding and balcony doors gets specific praise, which suggests real installation experience with technically demanding frame types. Reviews mention jobs in Denmark, WA — a long drive from Mandurah — with travel costs described as reasonable, so they're willing to reach regional customers others may not. For homeowners who want to stage window treatments across multiple rooms over time, the repeat-customer pattern in the reviews (several clients returning for second and third installs) points to a team that builds ongoing relationships rather than one-off transactions.
Best for: full-home plantation shutter and blind packages across multiple room types, homeowners wanting to see the product in a real home before ordering, bifold shutter installations on sliding or balcony doors, and regional WA customers willing to work with a Mandurah-based team that travels.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about IDECOWA Plantation Shutters Mandurah
How does IDECOWA handle the consultation process before you commit to an order?+
Kevin and Lilly lead the client-facing side of the business and have been known to invite prospective customers to their own home to view shutters in situ before ordering — a detail mentioned directly in one review. This gives you a real-world sense of the product rather than relying on a showroom sample. Lilly and Kevin are described across multiple reviews as communicative throughout the project from quote to completion. If you want to arrange a viewing or an in-home measure, contacting them early in your planning process makes sense.
Does IDECOWA travel outside Mandurah for jobs?+
Yes — at least one review confirms they travelled to Denmark, WA (a significant distance from Mandurah) for both the measure and the installation, with travel costs described as 'very reasonable.' This suggests they're willing to service regional and rural areas that many Mandurah-based operators might decline. If you're outside the immediate area, it's worth contacting them directly to confirm availability and get a travel cost estimate upfront.
What types of window treatments does IDECOWA install beyond plantation shutters?+
Despite the business name, their installed work covers more than shutters. Reviews specifically mention roller blinds with remote control, sheer curtains, standard curtains, and bifold plantation shutters configured for sliding and balcony doors. Customers have had full-home packages done across bedrooms, ensuites, living areas, and outdoor spaces. If you're looking to mix shutter and blind treatments across different rooms, the team appears experienced in handling that combination in a single project.
What do customers say about IDECOWA's pricing?+
One review describes their pricing as 'very competitive,' and another references negotiation that led to a satisfying outcome — which suggests some flexibility in how quotes are structured. No reviews mention pricing concerns or unexpected costs. That said, only 5 of their 51 Google reviews were available for analysis here, so confirm your full quote in writing and clarify what's included (travel, installation, warranty) before proceeding.
Does IDECOWA offer any warranty on their products or installation?+
One review explicitly mentions an 'NQA warranty' (no questions asked) provided with the shutters, which the customer flagged as a meaningful peace-of-mind factor. The review doesn't specify the warranty term or exact scope, so it's worth asking Kevin or Rudy to confirm the warranty period and whether it covers both the product and the installation labour separately.