Intelli-Gen Electrical Solutions
Jacob turned up within 15 minutes of a late-afternoon emergency call — and carried the parts to fix it on the spot.
The sample is small enough that it's worth reading his full Google review profile before committing to a large job, but the 4.9-star average across 125 total reviews gives some weight to what the sample reflects. For urgent residential faults, smoke alarm compliance, or EV charger installation, the evidence suggests he's responsive, well-priced, and doesn't leave you guessing about what he did or why.
Their work
What it's like working with them
Based on a sample of Google reviews (125 total)
“return with the smoke alarms and instal them straight away”
“no way arrogant and very sincere”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Intelli-Gen Electrical Solutions
Jacob (also spelled Jakob in some reviews) runs Intelli-Gen Electrical Solutions as a sole trader, handling everything from emergency meter box faults to EV charger installations and smoke alarm fitting — often arriving within minutes of a call. What sets him apart from larger electrical firms is the combination of genuine responsiveness and a willingness to carry common parts on the van, meaning jobs like smoke alarm installs frequently get completed in a single visit rather than requiring a follow-up. Customers consistently note that Jacob takes time to explain what he's doing and why — particularly useful for homeowners who feel intimidated by electrical work and want to understand what's being replaced or fixed. His manner is notably unpretentious for a tradesperson: multiple reviewers specifically highlight that he's not arrogant and treats everyone in the household with respect, which appears to be a deliberate part of how he operates rather than just a lucky character trait. As a GST-registered sole trader with close to four years in business, he's best positioned for residential jobs — urgent fault-finding, safety upgrades, and new technology installations like EV chargers — rather than large commercial or multi-trade projects where a bigger crew would be needed.
Best for: urgent residential electrical faults requiring a same-day response, smoke alarm compliance installations, EV charger setups in home garages, and homeowners who want clear explanations of the work being done.
Location
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Claim This Profile — Free →Common questions about Intelli-Gen Electrical Solutions
Does Intelli-Gen Electrical Solutions handle emergency callouts?+
Based on the reviews sampled, Jacob has responded to urgent calls the same afternoon — one customer described him arriving within 15 minutes of a late-day phone call to fix a total appliance outage. He appears to carry common parts like meter box components and smoke alarms on the van, which means he can often resolve the fault in a single visit. For after-hours emergencies, it's worth calling directly to confirm availability, as he operates as a sole trader and capacity will depend on what else is on his schedule.
What areas around Dudley Park does Jacob service?+
The business is based in Dudley Park, WA, and reviews don't specify an exact service radius, so it's best to call and confirm whether he covers your suburb. As a sole trader operating in the Mandurah region, he's likely to service surrounding suburbs but may have a travel fee or minimum for jobs further afield. Confirm your location with him before booking.
Can Jacob install an EV charger at my home?+
Yes — at least one reviewed job involved Jacob installing a fast EV charger in a residential garage. The customer specifically noted he installed it exactly where requested and explained how to operate it clearly. If you're unsure about your existing wiring or switchboard capacity, Jacob can assess that as part of the job. It's worth telling him your car model and preferred charger spec when you call so he can confirm compatibility upfront.
What do customers say about Jacob's pricing?+
One review explicitly describes the pricing as 'very reasonable,' and the same customer noted she paid the account without any issue after an urgent after-hours call. No reviews in the sample raised concerns about cost. That said, pricing wasn't a focus across most reviews — customers tended to comment more on his speed and manner — so it's sensible to ask for a quote or callout fee estimate before he arrives, especially for larger jobs.
Is Intelli-Gen Electrical Solutions suitable for a homeowner with no technical knowledge?+
Multiple reviews specifically praise Jacob for explaining what he's doing in plain language — one customer joked she was 'a female typing this' and still fully understood what was wrong and why it was fixed. He's described as patient, not condescending, and genuinely willing to walk homeowners through what's changed in their electrical system. If you want a tradie who'll keep you informed rather than just hand you an invoice, the pattern across these reviews suggests Jacob fits that need.