Ideal Garage Doors
A long-running Mandurah operator with over 26 years in the garage door trade.
Seven of the eight reviewers rate the experience one star, with recurring complaints about phone rudeness, missed callbacks, and customers being quoted for motor replacements or full new doors that turned out to be unnecessary — two separate reviewers describe getting a second opinion elsewhere and finding their existing equipment worked fine. The one positive review is brief and non-specific. With a sample this small you can't draw sweeping conclusions, but the pattern is consistent enough that it's worth getting a competing quote before committing to any diagnosis or repair scope they recommend, and confirming in writing what warranty applies to any new door supplied.
Their work
What it's like working with them
Based on a sample of Google reviews (8 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Ideal Garage Doors
Operating out of Mandurah for over 26 years, this company has focused on garage door supply and installation in the south Perth coastal corridor — a long runway that should suggest deep product knowledge and trade relationships. No individual technicians are named in any of the eight Google reviews left across a seven-year span, so it's not possible to map specific skills to specific people. What the reviews do reveal is a business whose core offering centres on new door supply and motor installation, with a service and repair component that customers have repeatedly found frustrating rather than helpful. Several reviewers describe being quoted for new motors or full door replacements only to find the existing equipment was functional — a pattern that raises questions about diagnostic practice rather than installation craft. The one five-star review praises the business in general terms without naming a job type, so there's no documented specialty — custom sectional doors, Colorbond panels, roller doors — that can be confirmed from the available record. GST registration and company structure suggest a formally operating trade business, but homeowners seeking documented evidence of workmanship quality or honest fault diagnosis will find little in the public review record to go on.
Best for: homeowners who have time to get multiple quotes before proceeding, and who can verify any fault diagnosis independently before committing to a replacement.
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Claim This Profile — Free →Common questions about Ideal Garage Doors
What types of garage doors does Ideal Garage Doors supply and install?+
Based on the available reviews, the business handles roller doors and sectional doors, and supplies motors alongside door installation. One reviewer mentions a sectional door the company had previously installed, suggesting they handle new supply and fit-out rather than just repairs. The reviews don't confirm specific panel materials or brands stocked, so it's worth calling ahead to ask what products they currently carry and whether colour options are available before committing.
What do customers say about Ideal Garage Doors' pricing and quoting?+
Two separate customers in the review record describe being quoted for new motors or full door replacements — one at $3,000 and one at $700 for a motor — only to find their existing equipment was working fine after getting a second opinion. This is a notable pattern in a sample of only 8 reviews. Getting an independent assessment before accepting any diagnosis of 'failed' components would be a sensible precaution based on what's publicly recorded.
How responsive is Ideal Garage Doors to enquiries and service requests?+
At least one reviewer reports calling to book a service and receiving no callback after five days, ultimately taking their business elsewhere. Another describes rude phone interactions that put them off proceeding. The review record doesn't contain positive mentions of responsiveness or communication, so it's reasonable to have a backup option in mind if you're working to a deadline or need a prompt response.
Does Ideal Garage Doors offer a warranty on the doors they supply?+
One reviewer explicitly states the company told them there was no warranty on a door that began peeling and bubbling after five years, with the fault attributed back to the customer. This is a single account and can't be treated as company-wide policy, but it's a meaningful flag. Before any purchase, ask for the warranty terms in writing — specifically what defects are covered, over what period, and what the claims process looks like.
Is Ideal Garage Doors suitable for urgent or emergency garage door repairs?+
The reviews don't mention any emergency callout service, and the communication pattern documented — missed callbacks, reported rudeness — doesn't suggest a business set up for urgent response work. If you need same-day or emergency repair, the review record here gives no basis to rely on them for that, and sourcing a provider with documented fast-response capability would be the safer approach.