Merlin Cabinets
James and Richard are both mentioned by name — owner involvement and a dedicated project manager on every job.
That combination of a fixed contact person plus factory-controlled manufacturing is worth noting for homeowners who've been burned by jobs where the salesperson disappears after sign-off. The sample is too small to draw firm conclusions about pricing consistency or post-install support, so it's worth asking upfront about warranty terms on both the cabinetry and the installation labour. Getting clarity on lead times from quote acceptance to installation start would also be a practical step, given the business appears to manage a full production pipeline.
Their work
What it's like working with them
Based on a sample of Google reviews (42 total)
“his communication was excellent throughout the whole project”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Merlin Cabinets
James owns and runs Merlin Cabinets, with Richard as the key project manager customers deal with day-to-day — James is praised for his design advice and willingness to go out of his way for clients, while Richard draws consistent praise for proactive communication from quote through to completion. The business manufactures cabinets in their own factory and handles the full process in-house, from custom design and factory build through to installation, which means they can produce joinery to exact dimensions that off-the-shelf flatpack solutions simply can't match. Beyond kitchens, reviews mention bathroom and laundry cabinetry, built-in storage units, and outdoor kitchens — so their scope extends well beyond what the 'Kitchen Renovation' category implies. The factory-to-install model appears to keep lead times competitive, with at least one customer noting that custom units were designed, built, and installed within a notably short timeframe. The team has a small but telling habit of sending clients a gift — flowers and beers — on job completion, which speaks to a deliberate effort to make the experience feel personal rather than transactional. Operating as a trust entity with nearly two decades in the trade and GST registration, they're structured for homeowners who want a single accountable contractor rather than coordinating separate suppliers and installers.
Best for: homeowners needing custom cabinetry built to non-standard dimensions, full kitchen renovations where design advice matters, and multi-room projects covering kitchen, bathroom, and laundry joinery in a single contract.
Location
Often needed together
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Claim This Profile — Free →Common questions about Merlin Cabinets
Who will manage my project at Merlin Cabinets?+
Based on the reviews available, James is the owner and is known to be hands-on — at least one customer mentions him accommodating them outside normal hours to discuss plans. Richard works as the day-to-day project manager and is specifically praised for keeping communication tight from the initial quote through to job completion. Having a named contact for both design decisions and on-site coordination appears to be standard for their jobs, not the exception.
Does Merlin Cabinets only do kitchens, or can they handle other rooms?+
Reviews mention completed jobs that include bathroom and laundry cabinetry, built-in living area storage, and outdoor kitchens — so their scope is broader than the kitchen renovation category suggests. The business manufactures in its own factory, which means they can build to custom dimensions for any room rather than being limited to standard flatpack sizing. If you have an awkward space or non-standard dimensions, it's worth bringing that up early in the quote conversation.
What do customers say about Merlin Cabinets' pricing?+
One reviewer explicitly compared their quote to flatpack options from major hardware and homewares stores and found Merlin's custom supply-and-install price came in at a similar cost — which they considered a strong outcome given the result was purpose-built. Another customer described the quote as 'very competitive.' The sample is small (5 reviews), so these data points are useful context rather than a firm pricing benchmark — always get a written quote and confirm what's included.
How long does a typical job take from quote to completion?+
At least one reviewer noted that after quoting, units were built in the factory and installed within what they described as 'very short time,' though no specific number of days or weeks was given. Because Merlin manages the full process in-house — design, factory build, and installation — they have more control over the timeline than businesses that outsource manufacturing. Reviews don't give enough detail to state a typical turnaround, so it's a practical question to ask when you receive your quote.
What areas does Merlin Cabinets service?+
The business is based in Falcon, WA. Reviews reference jobs completed in Wannanup, which suggests they cover at least the broader Mandurah and Peel region. The reviews available don't confirm exactly how far they travel, so if you're outside the immediate area, it's worth confirming coverage when you make contact — particularly for larger renovation projects where multiple site visits would be required.