Mandurah Plumbing & Gas Services
Tim and Clint regularly find cheaper fixes — including repairs other plumbers said were impossible.
This isn't just politeness; multiple reviewers describe arriving at a much cheaper fix after another tradesperson had recommended full replacement. The team's communication practices are unusually structured for a sole-trader operation: written quotes, itemised invoices, SMS pre-arrival alerts, and follow-up calls are all mentioned independently by different reviewers, suggesting these are baked-in processes rather than one-off gestures. If you're dealing with a hot water failure, a mysterious leak, or a renovation that needs staged plumbing work, ask them specifically about their diagnosis process and whether repair is on the table before accepting a replacement quote.
Their work
What it's like working with them
Based on a sample of Google reviews (107 total)
“Tim told me he could replace the inner workings of the cistern”
“the SMS just before arrival is a bonus”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About Mandurah Plumbing & Gas Services
Clint and Tim are the core of this operation, and reviews make clear they each bring distinct strengths: Clint handles the business side with precision — written quotes, prompt callbacks, scheduling — while Tim is repeatedly praised for diagnostic honesty, fixing what others said couldn't be fixed, and finding the cheaper solution when it exists. A third technician, Baz (Basista), handles fit-out work like cooktop installs and fridge plumbing with the same tidy finish customers associate with the whole team. What sets this business apart in the Mandurah market is a pattern of second opinions that save customers serious money — one reviewer had a pipe fixed for $260 after being quoted $16,000 by someone else; another had a toilet cistern rebuilt rather than replaced after a previous plumber said the whole unit needed to go. They cover hot water systems extensively (electric, gas, and heat pump technology), and several reviews mention them actively steering customers toward heat pump systems for long-term running cost savings — a conversation most plumbers skip. The team also handles underground leak detection, sump pumps, bathroom renovations, and whole-house water filtration, making them a genuine general-purpose residential plumber rather than just a hot water specialist, despite that being their most common call-out.
Best for: homeowners who've already been told they need a full system replacement and want a second opinion, same-day hot water emergencies, bathroom renovation plumbing, and gas appliance installation in the Mandurah area.
Location
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Claim This Profile — Free →Common questions about Mandurah Plumbing & Gas Services
How quickly can Mandurah Plumbing & Gas Services respond to a hot water emergency?+
Same-day and next-day responses for hot water failures come up repeatedly across reviews — one customer called at 7:45am and had a plumber on-site by 9am. Another had their failed system replaced the same day they called. While they can't guarantee this every time, urgent hot water jobs appear to be prioritised. It's worth calling rather than emailing if you need a fast response.
Do Clint and Tim provide upfront written quotes before starting work?+
Yes — multiple reviewers specifically mention receiving written quotes before work began, and itemised invoices after completion. One customer noted their quote was $900 cheaper than a competitor's, which was also handwritten on paper rather than formally documented. For larger jobs like bathroom renovations or system replacements, asking for a written breakdown before any work starts appears to be standard practice here.
What areas does Mandurah Plumbing & Gas Services cover?+
They're based in Silver Sands and primarily serve the Mandurah area. However, at least one reviewer mentions the team travelled a considerable distance outside their usual coverage zone to help with a sump pump issue, suggesting they're willing to stretch for the right job. If you're outside Mandurah proper, it's worth calling to check — they may still be able to accommodate you.
Will they always recommend replacing a hot water system, or will they look at repair options first?+
Repair-first diagnosis is one of the most distinctive patterns in their reviews. Tim is specifically named for taking the cover off a unit and checking warranty dates rather than jumping to a replacement quote, and Clint turned up prepared to install a new system only to find the existing one could be repaired — and was happy to do that instead. They're also noted for recommending heat pump systems as a long-term alternative to gas, so the conversation tends to cover options rather than defaulting to the most expensive path.
Can they handle bathroom renovation plumbing, not just emergency repairs?+
Yes — several reviews cover multi-stage renovation work including full ensuite and bathroom plumbing, new toilet and tap installation, gas cooktop connections, and kitchen sink replacements. One customer used them across multiple return visits for a home renovation. Clint is mentioned by name for renovation project management, and reviewers note he's reliable for scheduled work with punctual arrival times — useful when you're coordinating multiple trades.