Factory Pools Perth Mandurah
Customers name Matt, Jayden, and Carlo separately — each praised for their own distinct part of the pool build.
The sample skews positive relative to the overall 4.4★ average, so it's worth reading the full review set on Google before committing, particularly any lower-rated reviews that didn't appear here. If you're planning a first-time fibreglass pool install in the Mandurah region, it's worth asking the team directly about current lead times and what's included in the handover checklist — the reviews suggest these are things they handle clearly, but it's always worth confirming scope in writing before signing.
Their work
What it's like working with them
Based on a sample of Google reviews (48 total)
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Factory Pools Perth Mandurah
Running for close to 27 years, this Mandurah-based arm of Factory Pools Perth specialises in fibreglass pool supply and installation — from initial design consultation through to handover, including excavation, installation crew coordination, and trade scheduling. Matt, based at the Mandurah display centre, handles the sales and quote process and is consistently praised for making the front end of the purchase straightforward and pressure-free. On the build side, supervisor Jayden oversees the on-site phases, while installation teams like Carlo and crew handle the physical work — reviewers specifically note that trades arrived on time and that the crew thought ahead on details like pool light positioning to avoid glare toward the house. The business stocks named pool models including the Cove 7 and Cottesloe 8, meaning homeowners can view physical examples at the Greenfields/Mandurah display rather than buying blind. The team appears suited to homeowners undertaking a first-time pool build who want a managed, coordinated process rather than independently sourcing their own trades — multiple reviewers specifically call out the absence of hidden costs and the lack of surprises through the project.
Best for: first-time fibreglass pool buyers wanting a fully coordinated install, homeowners in the Mandurah region who want to view pool models in person before purchasing, and those prioritising transparent pricing with no end-of-project cost surprises.
Location
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Claim This Profile — Free →Common questions about Factory Pools Perth Mandurah
What areas does Factory Pools Perth Mandurah service?+
The branch is based in Greenfields and operates out of a display centre in Mandurah, serving the greater Mandurah region and surrounding areas of WA. Reviews mention installs completed locally, but for projects outside the immediate area — such as further south — it's worth confirming coverage directly with the Mandurah team. Matt at the Mandurah office handles initial enquiries and can advise on geographic reach.
What fibreglass pool models does Factory Pools Mandurah offer?+
Reviewers mention purchasing the Cove 7 and the Cottesloe 8 models, both available to view at the Mandurah display centre before committing. Having a physical display means you can assess the size and finish in person rather than relying solely on brochures or renders. The team can walk you through colour options — one reviewer chose the Cottesloe 8 in Esperance Blue — and help you understand how each model suits different backyard dimensions.
Are there hidden costs in Factory Pools Mandurah's quotes?+
Multiple reviewers in our sample specifically called out the absence of hidden costs as a highlight of their experience, with one noting the job was 'stress free and professional' with 'no hidden costs.' That said, no review explicitly details what the quote does and doesn't include, so it's worth asking the sales team at the Mandurah centre to itemise what's covered — particularly around site preparation, concrete surrounds, and any council approvals — before signing a contract.
Who will I deal with during the build process?+
Based on reviews, the customer-facing journey typically starts with Matt at the Mandurah display centre for the quote and sale. On-site, supervisor Jayden oversees the build phases, and installation crews (including a team led by Carlo) handle the physical install. Head office staff and the Mandurah admin team (including a staff member named Kerry) are also mentioned as part of the coordination. Reviews suggest you won't be left guessing who to call — customers say questions were answered promptly throughout the project.
How long does a Factory Pools Mandurah installation take from quote to completion?+
Reviews don't provide specific timelines from quote to handover, so this is worth asking directly at your initial consultation. What reviewers do describe is a process that felt well-sequenced and on schedule — trades arriving on time and builds progressing without the delays that are common complaints in pool construction generally. Ask the team for a current lead time estimate and a rough build timeline during your visit to the Mandurah display centre.