Mandurah City Removals
Neil and Seth personally handled one customer's move and were thanked by name for going above and beyond.
That's a meaningful signal even in a limited sample, and it's the most practical thing to weigh before committing. The positive experience in this sample points to Neil and Seth as capable movers when they do show up, so if you proceed, it's worth getting written confirmation of your booking, a direct mobile number for moving day, and a backup plan in case contact becomes difficult. The gap between the sample average and the lifetime rating suggests there may be more positive experiences not represented here — but with only 5 reviews to go on, confirm the booking details carefully.
Their work
What it's like working with them
Based on a sample of Google reviews (32 total)
“you both went above and beyond in helping”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Mandurah City Removals
Neil and Seth are the two names that surface in the positive side of this business's review history — a reviewer specifically thanks Neil and Seth for going 'above and beyond' on a residential move, suggesting the team is small and personally hands-on when jobs do proceed. Registered as a trust entity and GST-registered with roughly 13 years of operating history in the Mandurah region, this is not a fly-by-night setup on paper. The business operates as a moving company covering the Peel region, handling household relocations rather than commercial freight, and the Barragup base puts them within easy reach of Mandurah, Pinjarra, and surrounding suburbs. However, the review sample — though small — surfaces a pattern of no-show and unreachable-phone complaints across multiple customers, which is worth factoring into your planning. If you do book, the positive experiences suggest the actual physical move, when it proceeds, can be conducted with care and effort; the risk appears to sit in scheduling reliability rather than the quality of the physical work itself.
Best for: local Mandurah-area residential moves where you can confirm booking details in advance and reach the team directly on moving day.
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Claim This Profile — Free →Common questions about Mandurah City Removals
Who actually does the moving at Mandurah City Removals?+
One reviewer specifically names Neil and Seth as the crew on their move, thanking both by name for going above and beyond. The team appears to be small — possibly owner-operated — with the owner (Neil) personally attending jobs. Reviews suggest the physical move, when it proceeds, is handled with effort and care by this small team.
What areas does Mandurah City Removals cover?+
Based in Barragup, they appear to focus on the Mandurah and broader Peel region. One review mentions a job connected to Albany, suggesting they may take on longer-distance moves on occasion, though their primary service area appears to be greater Mandurah. Confirm your specific location directly when booking.
How reliable is the booking process with Mandurah City Removals?+
This is the most important thing to clarify before booking. Three reviews in our small sample describe situations where the team did not arrive on the confirmed date and the phone went unanswered or was switched off on moving day. When booking, request written confirmation, ask for a direct mobile number for moving day, and confirm your job the day before. Having a contingency plan is advisable given these accounts.
Does Mandurah City Removals handle furniture carefully?+
One reviewer in our sample reported furniture damage and said follow-up attempts to get rectification were ignored. The positive review in our sample makes no specific mention of damage. With only 5 reviews to draw on, it's hard to call this a firm pattern — but it's worth discussing insurance and damage liability with them directly before the move.
Is Mandurah City Removals suited to a full house move?+
Reviews mention full residential house moves as the type of job they take on. They are GST registered and have been operating in the region for around 13 years, which suggests capacity for larger jobs. Given the scheduling concerns raised in some reviews, full house moves — where timing and reliability matter most — are exactly the scenario where you should confirm all booking details thoroughly in advance.