Westcoast Roofs Pty Ltd
Ryan and Tori named by multiple customers for turning around jobs that other roofers couldn't finish.
Ryan and Tori are named often enough across this small sample that their roles feel defined: Ryan manages expectations on-site, Tori manages communication between visits. That level of named accountability is uncommon in the roofing category and worth asking about directly when you call. The sample is too small to draw conclusions about pricing or how they handle more complex structural repairs, so ask specifically about your job type when requesting a quote.
Their work
What it's like working with them
Based on a sample of Google reviews (51 total)
“Ryan was upfront with the timing etc and he proved spot on”
“entire house fitted with new guttering by Westcoast Roofs”
“left the place spotless when they finished”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Westcoast Roofs Pty Ltd
Ryan leads the on-the-ground work at Westcoast Roofs, and reviews single him out repeatedly for being upfront about timelines and delivering exactly what he promises — a specific detail worth noting if you've been burned by vague scheduling before. Tori handles the admin and communication side, and customers name her directly for keeping jobs on track and homeowners informed between visits. The team's work spans full gutter and downpipe replacements, roof repairs that have ended seasonal flooding problems, and installs in tricky situations like patios in the way — jobs that require problem-solving on site rather than just following a standard run. Their cleanup standard gets called out explicitly by multiple customers: one noted the site looked untouched after a full guttering replacement, which matters for occupied homes. They appear to attract a lot of customers who've had a bad experience elsewhere first, which suggests they're a reliable option when you need a job done right the second time around. Based in Furnissdale, they're a registered company and GST-registered, which is useful for any homeowner wanting to claim a tax invoice or deal with a formal entity rather than a sole trader.
Best for: full residential gutter and downpipe replacements, roof repairs that have caused ongoing leaks or flooding, and homeowners who need a reliable second opinion after a previous contractor fell through.
Location
Often needed together
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Claim This Profile — Free →Common questions about Westcoast Roofs Pty Ltd
Who actually turns up to do the work at Westcoast Roofs?+
Based on multiple reviews, Ryan leads the on-site work and is described as hands-on and direct about timelines. Tori handles scheduling and keeps customers updated throughout the job. Reviewers mention other crew members were professional and positive on-site, though they aren't named individually in the sample we reviewed.
What types of roofing jobs does Westcoast Roofs handle?+
From the reviews available, they've completed full gutter and downpipe replacements on entire homes, roof repairs that resolved recurring seasonal flooding, and installs in constrained spaces like patios. They appear to focus on residential work. If you have a specific job type — particularly commercial or new builds — it's worth confirming when you contact them.
Is Westcoast Roofs a good option if I've already had a bad experience with another roofer?+
Multiple reviewers specifically mention coming to Westcoast Roofs after being let down by a previous contractor, and in each case they reported the work was completed as promised. This pattern appears in several of the 51 total Google reviews, suggesting they're comfortable picking up jobs that haven't gone well elsewhere. It's still worth explaining your situation clearly when requesting a quote so expectations are set from the start.
How does Westcoast Roofs handle communication during a job?+
Reviews consistently highlight communication as a strength. Tori is named directly by customers for keeping them informed between visits, and Ryan is praised for being upfront about timelines before work starts. One reviewer noted the whole process ran with 'zero problems' from first contact through completion, which suggests the communication holds up for multi-day jobs, not just single visits.
Does Westcoast Roofs clean up properly after finishing?+
At least two reviewers in the sample we reviewed specifically called out the cleanup standard. One noted that after a full guttering replacement on an entire house, 'you wouldn't have known major work had just been completed.' This is worth confirming when you book, particularly if the work is near garden areas or an occupied home, but the pattern in reviews is consistently positive on this point.