Urban Steam Clean (Carpet & Upholstery)
Steve's team handles emergency flood response alongside standard cleaning, with customers praising transparent pricing and same-day weekend availability.
From 272 Google reviewsMultiple customers emphasise the transparent pricing with no hidden fees, directly contrasting Urban Steam Clean with competitors who inflate bills with surprise charges. The emergency response capability stands out, with one customer describing Steve as a 'lifesaver' for quickly handling flood damage and carpet drying beyond standard cleaning services.
Their work
What it's like working with them
Based on a sample of recent customer reviews (272 total)
“no sneaky add ons that other companies hide”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Urban Steam Clean (Carpet & Upholstery)
Steve leads the team at Urban Steam Clean, with customers frequently mentioning him alongside team members Sergio, Maria, and Adam for their specialised skills across different cleaning challenges. The business handles both routine carpet and upholstery cleaning as well as emergency flood response, with one customer praising Steve's quick response to fix a kitchen sink flood and thoroughly dry carpets. They offer same-day bookings even on weekends, as demonstrated by a customer who secured whole-house steam cleaning on a Sunday that resolved severe cat allergies from previous owners. Reviews consistently highlight their transparent pricing approach with no hidden add-ons, contrasting them with competitors who inflate bills with surprise charges. The team works across residential properties handling carpets, couches, mattresses, sofas, and rugs with professional-grade steam cleaning equipment.
Best for: emergency flood response and carpet drying, same-day weekend cleaning appointments, transparent pricing without hidden fees, and comprehensive cleaning of multiple surfaces including carpets, upholstery, and mattresses.
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Claim This Profile — Free →Common questions about Urban Steam Clean (Carpet & Upholstery)
Does Urban Steam Clean offer emergency services?+
Yes, based on customer reviews Steve responds quickly to emergency situations beyond standard cleaning. One customer praised him for rapidly responding to a kitchen sink flood, fixing the issue and thoroughly drying all carpets. This suggests they handle water damage and emergency drying services alongside their regular carpet and upholstery cleaning work.
Can I book same-day cleaning services on weekends?+
Reviews indicate they do offer same-day weekend bookings. One customer specifically mentioned booking a same-day, whole-house steam clean on a Sunday that completely resolved cat allergies from previous owners. However, availability would depend on their current schedule, so calling ahead is recommended.
What do customers say about Urban Steam Clean's pricing?+
Customers consistently praise their transparent pricing approach. One review specifically highlighted the 'very reasonable price' and emphasized 'no sneaky add ons that other companies hide to rack up the bill.' This suggests they provide upfront pricing without surprise charges that competitors might add during or after the service.
Who are the main team members at Urban Steam Clean?+
Steve appears to lead the team and is frequently mentioned by customers for his communication and emergency response. Reviews also specifically name Sergio, Maria, and Adam as team members who handle different cleaning jobs. Customers praise the professionalism and specific skills of these named team members across various cleaning challenges.