Essendon Plumbing Services
Troy arrived at 10:30am with the new unit already on the ute — hot water restored and old system removed by midday.
Named plumbers — especially Alex, Troy, Dave, and Kasey — appear frequently enough that you can reasonably expect the same person back for follow-up visits, which matters on multi-stage jobs like bathroom renovations or recurring drain issues. Pricing transparency is flagged unprompted by a double-digit number of reviewers, with costs typically disclosed on the initial call — a useful thing to confirm when you book, especially for after-hours or weekend work where penalty rates apply.
Their work
What it's like working with them
Based on a sample of Google reviews (236 total)
“informed of their prices during the initial phone call”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Essendon Plumbing Services
A Tullamarine-based plumbing operation with plumbers going on two decades of repeat custom, Essendon Plumbing Services covers everything from blocked sewer jetting and hot water system replacement to gas line runs, bathroom renovations, and after-hours emergency callouts — including Easter Sundays and flash-flood Friday nights. The team names that appear most in reviews each carry a distinct profile: David (also called Dave) is praised for going above and beyond on tricky jobs like apartment plumbing, Alex handles same-day drain and tap work with a reputation for clear option-laying and transparent pricing, Troy turns around hot water replacements quickly and keeps customers updated on what he's finding, and Kasey earns specific mentions for leaving bathrooms spotless and keeping costs down on emergency calls. On the admin side, Debbie and Linda are called out for prompt callbacks and follow-through on paperwork — which matters because the booking experience is a real differentiator here: multiple reviewers note they were told prices upfront on the first call with no hidden charges. They suit older residential properties well, with reviewers mentioning Edwardian homes and apartment buildings where non-standard plumbing layouts require methodical problem-solving across multiple visits. Emergency response is a genuine strength — several reviews describe someone arriving within 30 to 60 minutes of a call, including overnight incidents handled by phone guidance before a next-day visit.
Best for: urgent same-day hot water system replacements, blocked drain emergencies requiring same-day jetting, multi-stage bathroom renovations needing reliable scheduling, and homeowners who want pricing confirmed upfront before anyone arrives.
Location
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Claim This Profile — Free →Common questions about Essendon Plumbing Services
Does Essendon Plumbing Services handle genuine emergencies outside business hours?+
Yes — multiple reviews confirm callouts on Sunday evenings, Easter Sunday, and during late-night flooding events, with plumbers arriving within 30 to 60 minutes in several cases. One reviewer describes an after-midnight pipe burst where the on-call team walked them through shutting off the water supply by phone before sending Kasey the next morning. After-hours penalty rates apply, but at least one reviewer notes their plumber actively minimised the bill given the circumstances. It's worth confirming current after-hours availability and rates when you call.
What do customers say about how Essendon Plumbing handles pricing?+
Transparent pricing is one of the most frequently mentioned positives across the 50 reviews we analysed — reviewers note costs were quoted clearly on the first phone call with no hidden charges at completion. Several reviewers specifically chose the business over competitors because of this upfront approach. That said, after-hours, weekend, and public holiday jobs carry penalty rates, so it's worth asking for a clear breakdown when you book if timing is flexible.
Are there particular plumbers on the team worth requesting?+
Several technicians are named repeatedly in reviews. Alex is praised for arriving early, explaining all repair options, and being efficient on blocked drains, tap replacements, and kitchen renovation plumbing. Troy is mentioned for quick hot water system turnarounds and clear communication about what he finds. Dave is highlighted for going above and beyond on complex jobs including apartment building plumbing. Kasey earns specific praise for leaving bathrooms spotless and managing costs carefully on emergency jobs. If continuity matters to you, it's reasonable to ask for the same plumber on follow-up visits.
Can Essendon Plumbing handle multi-stage jobs like bathroom renovations or recurring drain issues?+
Reviews suggest yes — one reviewer describes a three-visit bathroom renovation where plumbers attended at each required stage and were on time for all of them. Another documents a recurring blocked pipe that was cleared twice, with a discount applied on the second visit. A gas line replacement and a corroded pipe repair under an Edwardian home each involved multiple visits with methodical troubleshooting. For complex or staged work, reviewers credit Richard (named as an ops manager) with coordinating the scheduling.
What areas does Essendon Plumbing Services cover?+
The business is based in Tullamarine, and reviews mention jobs completed in Brunswick West, Essendon, and surrounding Melbourne northern suburbs. Reviews don't specify an exact service radius, so if you're outside the immediate north-western corridor it's worth confirming coverage when you call. The business appears to operate primarily in the residential sector, with experience across apartment buildings, Edwardian homes, and standard suburban houses.