Rainwise Pools Melbourne
Builder Rory lets kids sit on the excavator while Max provides ongoing water testing support via message.
From 125 Google reviewsThe standout pattern is their transparency when installation challenges arise - rather than hiding problems, they communicate issues upfront and walk customers through solutions. Multiple customers specifically mention the seamless process from consultation to completion, suggesting strong project management across the different phases of pool installation.
Their work
What it's like working with them
Based on a sample of recent customer reviews (125 total)
“can message anytime with questions”
“there were issues we encountered during the install but Rainwise were on top of it”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Rainwise Pools Melbourne
This pool building company specialises in fibreglass pool installations, with customers specifically mentioning their 5-meter pools and Sunseeker models. The team is led by builder Rory, who handles the excavation and installation process, while Max provides ongoing customer support and water testing guidance that customers can access via message anytime. Troy appears to be involved in the consultation and project management side. Their workflow stands out for transparent communication about installation challenges as they arise, walking customers through each step of what can be a complex process. Based on the sample reviews, they focus on residential properties including modest-sized backyards where space planning is crucial.
Best for residential fibreglass pool installations in modest-sized backyards, customers who want transparent communication about any installation challenges, and those seeking accessible ongoing support for pool maintenance questions.
Location
Often needed together
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Claim This Profile — Free →Common questions about Rainwise Pools Melbourne
What types of pools does Rainwise Pools Melbourne install?+
Based on customer reviews, they specialise in fibreglass pools including Sunseeker models. One customer specifically mentions a 5-meter fibreglass pool installation in a modest-sized backyard. They appear to focus on residential pool installations rather than commercial projects, with expertise in fitting pools into smaller suburban spaces.
Who are the key team members at Rainwise Pools?+
Reviews mention Rory as the main builder who handles excavation and installation, Troy who's involved in consultation and project management, and Max who provides ongoing customer support particularly for water testing questions. Customers praise Max for being responsive to messages and easy to deal with for post-installation support.
How does Rainwise handle problems during installation?+
According to customer feedback, they're transparent about challenges that arise during installation rather than hiding them. One customer noted that when issues were encountered during their install, Rainwise was 'on top of it' and communicated everything clearly. They appear to walk customers through problems and solutions as they occur.
What ongoing support does Rainwise provide after pool installation?+
Customers specifically mention Max providing exceptional ongoing support, particularly with water testing guidance. He's described as being available via message anytime with questions and always responsive. This suggests they offer accessible post-installation support rather than just completing the build and leaving customers to figure things out themselves.