Schaefer Waterproofing
Heinz and Leonie adapt project scope when waterproofing reveals hidden structural damage.
From 11 Google reviewsThe standout pattern is their thorough initial assessment process, which gives customers confidence to proceed with complex renovations that often require timeline adjustments for weather delays and product availability. Multiple customers specifically recommend them to friends, suggesting satisfaction with both the technical work and project management approach.
Their work
What it's like working with them
Based on a sample of recent customer reviews (11 total)
“extremely thorough and knowledgeable about the whole process”
“always communicated proactively throughout”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About Schaefer Waterproofing
Heinz and Leonie run this specialised waterproofing operation, handling complex residential projects that often expand beyond the original scope. Customers mention their ability to adapt when hidden damage is discovered — one balcony job escalated from simple repairs to a complete slab-to-finish rebuild after undisclosed waterproofing failures were found. They offer both injection waterproofing for rising damp issues and full membrane systems for balconies and wet areas. Their approach involves thorough initial assessments and competitive quoting, with customers noting their willingness to adjust timelines around weather delays and product availability. The business appears well-suited for apartment owners and heritage properties where waterproofing problems often reveal additional structural issues requiring flexible project management.
Best for: complex apartment waterproofing where hidden damage may be discovered, rising damp injection in heritage properties, and balcony renovations requiring flexible project management.
Location
Often needed together
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Claim This Profile — Free →Common questions about Schaefer Waterproofing
What happens if Schaefer Waterproofing finds additional problems during the job?+
Reviews mention their ability to adapt when hidden damage is discovered during waterproofing work. One customer's balcony project expanded from simple repairs to a complete rebuild when undisclosed issues were found, and Heinz and Leonie adjusted the scope and timeline accordingly. They communicate proactively about changes needed and provide updated recommendations when the original assessment reveals more extensive problems.
Do Heinz and Leonie handle both injection waterproofing and membrane systems?+
Yes, customer reviews mention both rising damp injection treatments and complete membrane waterproofing systems. They've handled boundary wall rising damp with injection processes completed within a couple of weeks, as well as full balcony waterproofing that involved stripping back to the slab and installing new membrane systems. Their assessment process helps determine which approach is needed for each property.
How do they handle weather delays and product availability issues?+
Reviews specifically mention their flexibility with weather interruptions and product delays during projects. Customers note they're quick to adapt timelines when external factors affect the schedule, and they maintain proactive communication throughout these adjustments. This appears particularly relevant for outdoor waterproofing work like balconies where weather conditions are critical.
What areas does Schaefer Waterproofing service from their South Yarra base?+
Reviews don't specify their exact service radius, so you'll need to confirm coverage for your property location directly with Heinz and Leonie. Given they're based in South Yarra, they likely service inner Melbourne areas, but it's best to check when getting your quote.