NI Installations PTY Ltd
Two separate electricians failed to find an underground three-phase fault — Neil's team located and fixed it on the third attempt.
From 33 Google reviewsThat said, three separate reviewers raised serious safety concerns about incorrect wiring, with two stating the issues were reported to Queensland Workplace Health and Safety or the Office of Fair Trading — this is above the normal baseline of one-off complaints and is worth weighing directly. The business trajectory also shows a dip in recent reviews compared to earlier ones, so asking Neil about quality control processes on your specific job type is a reasonable step before booking.
What it's like working with them
Based on a sample of Google reviews (33 total)
“Neil came out and sorted it for us”
“very helpful and fairly priced”
What they help with
Based on what their customers hired them for
How they stack up
Context from 63 electricians in Moreton Bay
Credentials & background
Sourced from 5 public records so you don't have to look them up yourself
About NI Installations PTY Ltd
Neil runs NI Installations as a family business alongside Elise, who handles client communication and coordination — reviewers single her out specifically for being responsive at any hour, which is unusual for a small electrical outfit. The work spans a wide range, from full rough-in wiring on new builds and three-phase commercial installations through to swim spa hookups, smart home setups, security camera installs, and smoke alarm compliance for property sales. When Neil sends a crew rather than attending himself, Rich and Riley have been mentioned by name on larger rough-in jobs — suggesting the team scales up for project work rather than relying solely on Neil. Customers on suburban Brisbane's northside use this business for both emergency callouts (including late-night and Sunday faults) and planned work across owner-occupied homes, rental properties, and small commercial premises. Where NI Installations stands out in the reviews is complex fault-finding — one customer had two other electricians fail to locate an underground three-phase cable break before Neil's team solved it. Pricing is described as fair or affordable across multiple reviews, and several customers note they've returned for follow-on jobs or put family members onto the business.
Best for: after-hours and weekend emergency repairs, swim spa and smart home installations, complex fault-finding jobs that other electricians have failed to resolve, and landlords needing ongoing maintenance across multiple rental properties.
Location
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Claim This Profile — Free →Common questions about NI Installations PTY Ltd
Does NI Installations do emergency callouts outside business hours?+
Yes — multiple reviewers specifically mention Neil responding to faults on Sunday evenings, late nights, and just before public holidays. In at least one case he worked through the issue over the phone before attending in person. Elise is also praised for being reachable at unusual hours to coordinate bookings. If you have an urgent fault, calling directly appears to be the fastest path.
What areas does NI Installations service?+
The business is based in Caboolture and reviews reference work across Brisbane's northside. Customers mention properties in the Caboolture corridor and Brisbane north suburbs. Reviews don't specify an exact service radius, so if you're further afield — south Brisbane or the Sunshine Coast hinterland — it's worth confirming coverage directly with Neil or Elise.
What do customers say about NI Installations' pricing?+
Pricing comes up positively in a number of reviews, with customers using words like 'affordable,' 'fairly priced,' and 'value for money.' Several customers mention the business was willing to take on smaller jobs they expected to be turned away for. No reviewers describe being overcharged, though formal quotes aren't discussed in detail — getting a written quote upfront is always advisable.
Are there any concerns raised about NI Installations' work quality?+
Three reviewers in our sample raised safety concerns about incorrect wiring, with two stating they reported the issues to Queensland Workplace Health and Safety or the Office of Fair Trading. This is a meaningful pattern above typical complaint levels. The majority of customers report no issues and return for repeat work, but given the nature of the complaints it's reasonable to ask Neil directly about quality checks and whether work is inspected before completion.
Can NI Installations handle larger or more complex electrical jobs?+
Yes — reviews include a full rough-in for a two-storey new build, a three-phase underground cable fault that two other electricians failed to diagnose, and a full smart home conversion with security cameras. Neil brings additional team members (Rich and Riley are named) for larger project work. The business also handles commercial premises, so it's not limited to straightforward residential jobs.