AJ Smart Move Removals & Storage
Customers repeatedly request the same team pairs like Paul & Darren for their 3rd and 4th moves.
From 588 Google reviewsShane as Operations Manager gets consistent praise for responsive communication and handling schedule changes, while field teams are noted for working non-stop until completion rather than taking standard breaks. Two negative reviews out of 588 mention damaged items (TV and china), with management response being a point of customer disappointment in those cases.
Their work
What it's like working with them
Based on a sample of recent customer reviews (588 total)
“worked for hours without stopping until the job was completed”
What they help with
Based on what their customers hired them for
How they stack up
Context from 55 removalists in Moreton Bay
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About AJ Smart Move Removals & Storage
Shane, Justin and the team run operations with Shane as Operations Manager handling communications while field teams consistently feature experienced pairs like Paul & Darren, Jasper & TJ, and Taran & Andrew who customers request by name for repeat moves. They handle both residential moves and storage solutions with their own storage facility, offering seamless house-to-storage-to-house services that customers use repeatedly over multiple relocations. Teams arrive with 45 industrial blankets and focus on careful furniture handling, though they recommend customers pre-box valuable electronics like large TVs rather than relying on blanket protection. The business draws repeat customers across the greater Brisbane region from Bribie Island to Toowoomba, with many families using them for 3+ consecutive moves over several years.
Best for: repeat residential moves with storage needs, customers wanting the same experienced teams, and house-to-storage-to-house relocations across greater Brisbane region.
Location
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about AJ Smart Move Removals & Storage
What areas does AJ Smart Move cover?+
Based on customer reviews, they service the greater Brisbane region including Caboolture, Bribie Island, Sunshine Coast, Redcliffe, Wynnum, Toowoomba and surrounding areas. Multiple reviews mention moves between these locations, with some customers noting they handle longer distance relocations efficiently. They appear to be based in Caboolture but regularly travel throughout South East Queensland.
Do they have their own storage facility?+
Yes, reviews specifically mention they have their own storage base where they can hold belongings between moves. Customers praise their house-to-storage-to-house service, with one review noting 'AJ Smart Move stored everything at their base for four days, then they were right on time again to deliver.' This makes them particularly suitable for customers who need temporary storage during relocations.
Can I request specific team members?+
While reviews don't explicitly confirm this, multiple customers mention the same team pairs by name (Paul & Darren, Jasper & TJ, Taran & Andrew) and several reviews indicate repeat customers using the company 3+ times. The fact customers specifically praise individual team members by name suggests these are consistent partnerships, though you'd need to confirm availability when booking.
How do they protect valuable items during moves?+
They use 45 industrial blankets to protect furniture and belongings during transport. However, one review noted their TV was damaged and they recommend customers pre-box or crate valuable electronics like large TVs rather than relying solely on blanket protection. Most reviews praise their careful handling, but for high-value fragile items, additional packaging may be advisable.