Pest Brigade
Father-son team where Doug handles bookings and Jacob does detailed field work with photographic reports.
From 102 Google reviewsMultiple customers mention switching from larger pest control companies after being disappointed elsewhere, with several noting that Pest Brigade solved problems other controllers couldn't handle. The father-son operation appears to offer genuine same-day service, with customers frequently mentioning bookings within 24 hours of initial contact.
Their work
What it's like working with them
Based on a sample of recent customer reviews (102 total)
“Offered Same day service and came when they said”
“Better than the big corporates for sure”
What they help with
Based on what their customers hired them for
How they stack up
Context from 150 pest controls in Mornington Peninsula
Credentials & background
Sourced from 4 public records so you don't have to look them up yourself
About Pest Brigade
Doug runs this local pest control operation with his son Jacob, creating a father-son team where Doug handles the customer service and bookings while Jacob typically does the field work. Jacob specialises in thorough termite inspections and treatments, with customers noting his detailed reports complete with photographs and his ability to explain complex pest issues in plain English. The business focuses heavily on rodent control, spider treatments, and termite management for residential properties, with many customers mentioning same-day or next-day service availability. Their approach includes providing ongoing advice and follow-up products like ant poison for spot treatments, plus they use pet-safe treatments that allow them to work unsupervised in homes with animals. Multiple customers mention switching from larger corporate pest control companies after being impressed with Pest Brigade's more personalised service and thorough approach.
Best for: same-day pest emergencies, thorough termite inspections with detailed reports, pet-safe rodent control, and homeowners wanting personalised service over corporate pest control.
Location
Often needed together
Is this your business?
Claim your free profile to take control, start receiving booking requests via SMS, and stand out from competitors.
Claim This Profile — Free →Common questions about Pest Brigade
Who will come to do the work at Pest Brigade?+
Doug handles the phone bookings and customer service, while his son Jacob typically performs the field work and treatments. Multiple customers mention both by name, with Doug praised for his patient phone manner and Jacob noted for his thorough inspections and detailed reporting. Some jobs involve both father and son working together, particularly for complex problems like termite assessments.
How quickly can Pest Brigade respond to pest problems?+
Based on customer reviews, they frequently offer same-day or next-day service. Multiple customers mention calling and getting service within 24 hours, with some specifically noting same-day availability. One customer mentioned Doug responding after 5pm on Friday and Jacob arriving first thing Saturday morning.
Do they use pet-safe treatments?+
Yes, customers specifically mention their use of pet-safe rat poison and treatments. One long-term customer notes that Jacob works unsupervised in their home with pets present, and they've trusted the company for years specifically because of their pet-friendly approach to pest control.
What makes Pest Brigade different from larger pest control companies?+
Multiple customers mention switching from corporate pest control companies to Pest Brigade after being disappointed with the larger operators. They consistently praise the more personalised service, with customers noting better communication, more thorough work, and the ability to solve problems that other controllers couldn't handle. The father-son operation appears to offer more individual attention than corporate alternatives.