The Tapman / National Hot Water
Chris, Joel, and Jayden each handle different aspects of hot water installations with customers praising their coordinated team approach.
From 189 Google reviewsThe standout pattern is their systematic approach to hot water replacements, with customers mentioning same-day quotes followed by next-day installations. Multiple reviews specifically praise their site cleanup and coordination with external electricians, suggesting they handle the full process rather than just the plumbing component.
Their work
What it's like working with them
Based on a sample of recent customer reviews (189 total)
“Met with Joel who went through the options”
What they help with
Based on what their customers hired them for
Credentials & background
Sourced from 3 public records so you don't have to look them up yourself
About The Tapman / National Hot Water
Chris leads The Tapman / National Hot Water with a team including Joel, Jayden, and other technicians who focus exclusively on hot water system installations and replacements. Based on customer reviews, Joel handles consultations and system recommendations, while Jayden specialises in gas fitting and installation work. The business appears to work across different fuel types, with customers mentioning transitions from gas to electric systems and heat pump consultations. Their approach involves same-day or next-day service calls, detailed explanations of system options, and coordination with electricians when needed. Reviews consistently highlight their site cleanup practices and professional presentation, suggesting they cater to both owner-occupiers and investment property managers who need reliable, mess-free installations.
Best for: hot water system replacements requiring next-day service, investment property installations with remote coordination, gas to electric system conversions, and jobs requiring electrician liaison.
Location
Often needed together
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Claim This Profile — Free →Common questions about The Tapman / National Hot Water
How quickly can The Tapman respond to hot water emergencies?+
Based on customer reviews, Chris is noted for quick responses to enquiries with installations typically scheduled for the next day. One customer mentioned contacting them and having a new hot water system installed within hours from first visit to completion. However, response times may vary depending on availability and the complexity of the job.
Does The Tapman handle both gas and electric hot water systems?+
Yes, reviews show they work with both gas and electric systems. Customers mention installations of gas continuous flow units, transitions from natural gas to electric systems, and heat pump consultations. Jayden is specifically mentioned as a qualified gas fitter, while the team also handles electric system installations and coordinates with electricians when required.
What brands of hot water systems does The Tapman install?+
Customer reviews specifically mention Rheem and Vulcan hot water systems being installed. Joel appears to handle consultations about different system options and helps customers choose appropriate units for their needs, including discussing heat pump advantages for different climates.
Do they work on investment properties for remote landlords?+
Yes, one review specifically mentions a remote landlord who couldn't oversee the installation process and had to liaise only by phone. The customer was impressed with the quality of communication and the team's professional approach to working without direct supervision, suggesting they're experienced with investment property work.